Welcomhotel by ITC Hotels, Raja Sansi, Amritsar

Location, amenities and design

Boutique property

Washrooms , drain blocked , no service

Location - good for airport travelers . Quiet location . Excellent customer service provided by our bar staff member, porters (arrival and departure ) and Restaurant staff member swerving dinner in the hotel restaurant . Evening meal was delicious. Pool facility was very good and staff located there were also helpful.

Reception staff member failed to advise there was an opportunity to visit the Golden Temple in the afternoon utilising the complementary service, when asked . Different times were advised re pool closure times . Billing issue . Breakfast sitting choice not offered despite the restaurant not being busy . Lateness of Cooked breakfast options offered by staff member .

Rooms Good view Decor is lovely

Too far Slow service Haphazhard layout Terrible salon

The hotel was very hospitable and friendly. Manjeet was our usherer who was very friendly and warm. This is probably the only hotel that called in to check on something I had mistakenly left behind - and asked if they need to ship it back to me. That was so kind and thoughtful. The food was also amazing and authentic. If you want to try punjabi but are weary of local dhabas hygeine - their kulchas are equally good.

The distance from all attractions makes it hard for short stops and rests in between itineraries. Once you come in you need to stay.