1138 Millersport Highway, Amherst, us
Spacious All-Suite Accommodations with Full Kitchens
Complimentary Hot Breakfast and High-Speed Internet
Exceptional Amenities: Delivery Service, 24-Hour Store, On-Site Laundry
Experience the convenience of separate living spaces and proximity to top attractions such as Niagara Falls and the University of Buffalo at Homewood Suites Buffalo Amherst. Book now for a memorable stay!
Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. The spacious studio provides air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV. The unit offers 2 beds.
1 KING BED STUDIO SUITE NONSMOKING
$318.18
Guests highly rate the comfortable accommodations and frequently praise the friendly staff.
First the location is great there are a lot of attractions that are within 20 minutes. There are also stores and restaurants near by. The hotel looks good when you enter. When we got to the room we first noticed only 3 towels for 6 guests and a toilet paper roll with hardly anything on it. We went down and got the items needed. Went to take showers and the soap and shampoo/conditioners were empty. So we were just going to go buy some at Target. We opened the couch bed and it was disgusting. The mattress protector was torn and there were black marks all over it. The mattress was so thin that you were literally sleeping on the springs. Overnight the toilet had been leaking from the hose and the bathroom was flooded. All the towels that we just went to get the day before are now all gone. Maintenance did come to fix that. We we returned back from our outing the A/C was not cooling. We turned it down again and it came on. In the middle of the night it went back up, like it was on a timer but there was not a timer on the thermostat. I did let management know all of my concerns. The room was also not cleaned properly. My grandchild got a piece of glass from a beer bottle in his foot (we never had any kind of glass bottles). That was bad but what made it worse is that we went to the front desk for a first aid kit and were told that there was not one. The next morning when I told the manager she said there was one. The staff have not been trained. After I complained about all of these things her solutions was to move us to another hotel. Why should I have to spend a day of my vacation to change hotels? I have 6 people and a lot of luggage. This was a celebration vacation and graduation and it was ruined by this hotel and management. The "continental breakfast" I hope you like pork because that is all they had. There were days when the food not even the oatmeal were warn. No options for kids. There only compensation was 1 nights stay in points. This is how they treat Hilton Members. This was one of the worst experiences that we have ever had.
Really nice property enjoyed the flowers. Pool was clean and relaxing
Very close to SUNY, comfortable say
The hotel staff were friendly and accommodating. Our stay was peaceful and our kids enjoyed the amenities of the pool and basketball court.
Nice hotel but the breakfast was a bit limited. Would have preferred a little more variety for the hot entrees
It was Amazing stay!
Check-in was smooth but had issue with bathroom door handle which was broken and flush not working. Poor experience.
When we checked in the staff was very friendly. Because we had reservations for 2 rooms we had called to see if we could get them close. The girl said they would do their best. They were and we appreciated that. Again, everyone was great. We were also recognized as Honors members.
Clean and staff was very friendly they even sent me a text message to see if everything was okay and if I was enjoying my stay well definitely recommend and I would stay there again!!!
US
