The Green Granite North Conway, an Ascend Collection Hotel

The room was extremely outdated, stained comforter, dirty bathroom floor, non vacuumed rug in bathroom, stained dirty shower curtain, no toilet paper, the room stunk so bad of mold had to go buy air fresheners. Do not recommend

Staff very friendly and helpful.

Overnight stay while passing through town. Hotel was suitable for one night. Definitely needs some updates but the price was right. Breakfast was included and good.

Expedia overbooked the double queen beds in their hotel so they had to downgrade me without a refund. Never using expedia agin because of that. Also there was months of dust on radiators, toilet clogged and we had to wait til next day to get fixed so we had to walk across the hotel with our little kid to use the bathroom, hairdryer didnt work, upholstery falling apart, big crack across the window which was so unsafe, vent in bathroom didnt work so im surprised theres no mold yet in the room, fridge was unplugged when we got there so we couldnt cool our food right away, breakfast food was good

Room was filthy Had to clean AC before we could use it. Only had sheets on beds no blankets or bedspread. No shower curtain. When asked night manager for blankets was told we would have to wait until the next day. Had to ask for tv remote then the tv wouldn’t work night manager couldn’t give extra towels , had to go get ourselves towels from pool to dry floor after shower. No microwave. Room was listed as for sleeping up to 5 but only had 1 queen and bunk beds. Will not stay again

The room wasn’t very clean. I found 2 used cups behind the night stand, they were obvious, so I don’t understand if it was cleaned why weren’t they found. Also I had to wipe down the nightstand because it had cup rings that were sticky. The bathroom floor had dirt by the bathtub. The bed was very squeaky, just getting in and out of it,

Staff was great! Rooms were in poor condition with locks on doors not working.

Room had mold around the bathroom ceiling. Dried urine on toilet and hair on the floor. GROSS!! Chipped paint no extra towels or bedding. Asked for a cot when i booked 2 months ago. All out! Had to go buy bedding and blow up bed for my son For $257 a night i expected better!

Pool was ok had to get 12 key cards to get in our room they would only unlock the door 1 time then had to get another one very inconvenient and frustrating not being able to get in our room. They gave a free breakfast, French toast was frozen sausages were over cooked eggs were cold. Somebody needs to overlook there kitchen to serve are food. I work in food service and I would be closed down if I did not serve food at right temp. Three families went and 1 family could not leave there room the first night because there door was not able to unlock. We will never go back stay away. Tried to get towels told doors were lock and could not get any.

Over charged us from what was on the website. Had accessible room reservations. They tried to give us a room on the second floor. No accessible rooms were available. Old food was left in the refrigerator. The patio door lock was a bar.