The Green Granite North Conway, an Ascend Collection Hotel

They gave us a room all the way out back with a dumpster view, dim lighting and unsafe feel. Not to mention the room was dank and the room did not live up to photos

The inside property was pretty rough. The sliding door was broken. You had to climb over an area filled with loose rocks to get to the outside door of your room. The rugs needed a good shampooing. The breakfast and staff in that area were all very good!

Clean and fix the damages all over the place

This is the first time ever that i have checked in and then left within 5 minutes. The room was filthy and smelly. Whilst the woman at reception was helpful she didn't seem surprised! Dont use this hotel.

Price is right!

Our room was very dirty,dusty,was gross,didn't even use the shower,will not return,,we took plenty of pictures

I did not stay and checked out immediately. The room smelled weird, there wear dead bugs being eaten by ants and my family did not feel safe. Also, because I check out right away I was supposed to get a refund and never got one.

First of all the staffing was excellent! The front hostess was wonderful and helped us no problem. It was a problem once we got into the room and noticed that there was a dirty toilet, hair in the bathtub and sink, flies, and just general uncleanliness.

Breakfast was fine and the rooms need to be updated. Had a room right next to main entrance on ground floor which was quite convenient. Except for the fact the employee’s smoke area was right beside it . Guest and employees would walk right in front if us as we were sitting outside our room. Stayed here plenty of times but ready to try a different place.

Cleaner rooms