Residence Inn by Marriott Albany East Greenbush/Tech Valley

Tattletale time. DO NOT stay at the hotel. Lifetime titanium member and this place by far was the worse stay ever, pretty much a prison stay for 6 nights. I swear section 8 folks were living here. Huge dogs off leash Husky, mix pitbull, cigarette smokers dumping stuff all over. Had to pay 75.00 for pet fee, the hall carpets and room were one huge wee wee pad. Stains everywhere. Noisy people slamming doors partying on a Sunday night till 1-2 in the am front desk did zero. We put sheets on the floor in our room because the rug was so dirty.”Make the extra track mileage wise and stay on wolf road in Albany or anywhere even a cardboard box but at all cost, avoid this dump and yes I did say dump!!!

Nice place

Great place to stay and kid friendly! I am very happy with our visit. Only problem we encountered but not really a problem, other guest weren’t respectful of the pool area leaving there mess. Other than that staff was great, rooms were great. I’m very happy

Stayed there a few times for business, all very nice. This time awoken at about 1230 am by pumping noise called front desk, was told there should be nothing making noise and would be checked into. Noise stopped started again after a bit. Called front desk again was told too busy to look into. Noise changed to an off balance clothes washer bumping sound. Called front desk again was told there was a clothes washing area but no policy on hours of use. Had to change rooms, wondering if I will stay there again as it is a hotel not a laundry mat.

First and foremost, the staff was very friendly and just as helpful as they could be. It was very apparent that this place was lacking in leadership from upper management. They seemed understaffed and overwhelmed. The entry way and front lobby were visibly dirty and a bit run down, the hallways and elevator appeared to have not been vacuumed in some time. Also there was a strong odor of Marijuana in the hallways. The room was clean enough however was missing some amenities, that were easily obtained by going to the front desk. The real disappointment, aside from the unkempt common areas, was the bathroom. The tub/shower didn’t drain properly so you were left standing in several inches of dirty water that was backing up from the drain and even worse yet was when we came in from a long day out and went to bathe our children and had no hot water to do so. I’m pretty surprised that Marriott has its name on this place. We will be looking elsewhere for a place to stay next time we’re in town.

Our experience was wonderful! After a 12 hour drive from NC to Buffalo and then a 5 hour trip from Buffalo to East Greenbush with a family of 4 and a dog, we were welcomed by hotel staff warmly. The hotel was very clean and well maintained inside and out. Our room was spacious and very clean. We did find that our refrigerator smelled very strongly like fish. Probably from the last guest. Not a huge deal. We were hoping for a rollaway bed to be available as we have 2 teenage boys who couldn't share the small pull out sofa bed. So they took turns on the floor. When we booked there were no 2 bedroom suites available. However it was only a small inconvenience. The staff at the front desk were gracious enough to keep the pool open later so that we would have time to swim and relax after the long trip. Our boys enjoyed playing basketball and of course the pool. We are very very happy with our stay and will absolutely book there again in the future when we come back to visit friends and family. Thank you Residence Inn by Marriott for making us feel at home while away from home.

While the staff were lovely, this was the noisiest hotel I have ever stayed at: barking dogs, people partying in their rooms with the door open, the heating system sounding like an engine. The hotel wasn’t very clean in any of the common areas, and it wasn’t possible to get an extra towel.

Great location and staff was very helpful. The room was spacious and great for a small family.

Enjoyed the stay very much. Disappointed spa tub wasn't working and no mention of it when booking.

The property was clean, comfortable, and the staff was friendly. I chose for its proximity to I-90 which is good, but due to the location off a traffic circle and in the woods (nice in the morning) with insufficient street lighting it was hard to find. A better sign visible in the dark would be helpful along with a sign in the rotary.