Four Seasons Hotel Casa Medina Bogota

Extremely comfortable bed. Lovely staff. Great air conditioning. Has a boutique feel.

Food was just so so. Bathroom had very little storage space.

Beautiful big room.

On a very busy main road

Four seasons has 2 properties in Bogota. The landmark building was built in 1946. The decor, Art, furnishings give a cosy feeling of a home set in the mountains and you want to curl up and stay for a little while. I booked a Grand Premier Room through my Amex Platinum Fine Hotels+Hotels benefits which include: room upgrade when available, 12pm check-in, daily breakfast for 2, WiFi, late check out, $150 spa services credit. The hotel recognized all but the room upgrade. The room I booked was beautiful. With a fireplace which the hotel will light for you upon request. Large tool with a beauty seating are, wood floors, huge closets, and of course the Four Seasons bed and bedding. The kind you don’t want to get of on the morning. The only downside was the TEENY TINY bathroom! 2 people sharing is impossible as only 1 person barely fits at a time. Great water pressure in the very dark shower, and great products, but, uncomfortable bathroom with a window to the building next door. The room had no view either. An upgrade of same room with an actual view would have been wonderful and maybe a bathroom larger than a box. With zero counter space, which all women need. Maybe a shelf or cart of some sort would be good so as not to have everything falling in the sink because there’s no room on the bathroom counter. Toiletry amenities were standard for Four Seasons and expected. Turn down service was average nothing special. When it’s is exceptional, the housekeeping staff tidies up the room and your toiletries have a linen placed underneath and cords get rolled up, sometimes a eye glasses cleaner under your glasses or a jewelry pouch under jewelry. Little touches that say this is Four Seasons service and you are special. None this happened so it was average. Room was dark anyway for lack of view so not a difficult task to close drapes and turn down the bed. Breakfast buffet was incredible! The speakeasy in the basement had the best cocktails and ambience and I preferred hanging there. The courtyard with afire going was a great place to work and have a glass of wine or coffee. I enjoyed the spa and the staff in the spa. Enjoyed the area and coziness of hotel and staff. Would have enjoyed an actual upgrade and a larger bathroom but I will stay here again.

Beautiful colonial building, clean and comfortable rooms.

My only criticism is the Spa doesn’t have a price list at all. The services turn out to be super expensive. I think for transparency reasons the Spa prices should be printed for customers who are unfamiliar with the exchange rates rather than just being told the prices quickly. The massage was professional and excellent though.

We had an amazing experience at Casa Medina. So far our best experience at a hotel. The building is spotless and well maintained. The rooms are cleaned twice a day ! The costumer service is superb. All the personnel are friendly and always ready to go beyond expectations . The food was fresh and delicious with a great variety of choices . The hotel amenities like the spa and bar are excellent with professional and experienced staff . We are looking forward to returning soon to have another unforgettable vacation.

This is the most gracious and professionally run Four Seasons I have ever stayed in, and over the past 30 years I've stayed in quite a few. The personalization and attention to detail is on a level I have never experienced before. I was blown away. I can't wait to come back.