Clarion Pointe - Greensboro Coliseum Area

Low key, but very convenient for travel to the Coliseum. Rooms were clean and staff was super helpful and pleasant.

Clean and convenient

Staff was great.. Conditions were ok a big upgrade from the last hotel we had to move from however during the stay the elevator broke and we had to take the stairs to the 3rd floor.. and take all our stuff down.. It’s an up and coming hotel and can be great.. I get with the event in town things were hectic but

The hotel looks like is not finished yet, a lot of things needs the final touch, like outside flooring and outside doors. The rooms were good and comfortable. The pool was not available for use.

This hotel is gross. We stayed here only because another hotel lost our reservation, and there were so many events in Greensboro that night, we couldn’t get a room anywhere else. The hotel is behind some other nicer hotels, but don’t be fooled by that. The carpet is worn and dirty. The sheets are thin and stiff. The room is dark and needs painting. The furniture is worn. The security at the hotel is sketchy, as you can’t get into the lobby at night…they have a bulletproof window like a bank has if you need to check in at night. The first room we had was non-smoking but the stench of cigarette smoke was so strong, we couldn’t stay there. They moved us to another room, which was only marginally better. The bathroom only had conditioner, no shampoo. The front desk staff thought conditioner was the same as shampoo, and didn’t have any. That tells me they’ve never had shampoo. There were people sitting and hanging around the stairwells when we checked in. I did not feel safe outside the room at night. The only good thing is that I checked the mattress for bedbugs and there were none. It would definitely not have surprised me to find them.

When we checked in, Alexis was friendly and full of information. The property has recently become Clarion Pointe and renovations were happening. The room itself was clean with comfortable, but the internet was spotty in the room. Overall, a comfortable stay.

Just an overnight stay. So it was good for what we needed. customer service was excellent. rooms were clean. Lots of dining in area. maybe some maintenance on some things and uodates.

Nothing

We liked everything

Did not realize how old the hotel was and the smallness of the room bathroom was