JW Marriott Hotel Muscat

Huge thanks to Ankit for service and great hospitality during my stay, it was nice and welcoming. Especially I appreciated short notes at the evening services when staff kindly reminded me via little cards to breadth out and relax writing down relevant technics, it was special.

If you are looking for a top quality hotel in Muscat then look no further than JW Marriott! Incredible facilities just 10 mins from the airport. We have been fortunate to have stayed in numerous 5 star hotels and without doubt the service we received here was the best ever without exception. 11/10 is the mark I would give here, quite simply awesome! The staff are incredibly helpful and attentive, so much so that the service was just on a different level. There are so many names to mention: Ashiq our waiter in Kitchen 7, so polite, friendly, just truly exceptional at his job. Absolutely worthy of promotion for sure, rarely do you find waiters this good!! Saeed, Concierge Supervisor who fielded lots of questions from myself to help us understand the best options for excursions nothing was too much trouble, just incredible attention to detail and service. Payal, Kitchen 7 waitress, incredible service, always, always smiling, again so polite and helpful. Gopika, Kitchen 7 could not be happier and enthusiastic to see us dining in her restaurant, beautiful smiles every time. Thank you. Jamika, Kitchen 7 waitress, so professional exemplary service, truly exceptional at her job. Mary, Kitchen 7, so welcoming and hospitable, so happy to chat and make our dining experience that bit more special. Pankaj, Kitchen 7, made us his signature cocktail as a farewell gift. Super special, thank you. Arlyn, Kitchen 7 is there anyone more smiley and respectful in hospitality!! Made us feel special with her presence. Not forgetting Qusai, Executive Lounge, made us feel so welcome, his manner is truly special. Qusai introduced himself, super friendly and made it clear he was there to serve his clients to the very best level. We thoroughly enjoyed chatting for a while and it’s clear he possesses a real talent for hospitality. Certainly worthy of a promotion for sure. Without doubt the managers here deserve a huge amount of credit to provide the training and environment for this staff to thrive and give the very best level of service. The staff here deserve recognition of their efforts, hopefully this goes some way to helping them achieve the recognition they thoroughly deserve. Thank you so much to the whole team at JW Marriott Muscat for making our family holiday truly memorable.

We had an amazing experience at JW Marriott Muscat. All hotel staff were very kind and attentive. Special thanks to Ankit from housekeeping team for his kindness and superb service.

Best hostel with Ranver, Mabrouk and Suresh they offer very good services, complete. It’s a very good place to be. Thanks

Everything was wonderful! Room was very clean & Ankit was amazing! Loved everything! Lounge and room and food everything was great Thank you soooo much It was very very nice

Great hotel and helpful staff. Really liked the hospitality. Fav place to stay in muscat……special thanks shoaib from front and Jamika from kitchen 7

I attented a wedding at JW Marriott Oman and stayed at the property for 4 nights. The hotel is beautiful, spacious, and very well designed. The rooms are large and comfortable, with big, well-appointed bathrooms, which made the stay very pleasant. The hotel offers good amenities and is surrounded by lovely green lawns and gardens located very close to the main building. The landscaping is excellent, adding to the peaceful and luxurious atmosphere of the property. It’s a great venue for weddings and large events. The staff were courteous, helpful, and professional throughout the stay, which really enhanced the overall experience. A special mention to the breakfast, which was excellent with a wide variety and high quality. While the overall experience was very good, I felt that lunch and dinner options could have been better, especially considering the JW Marriott brand. Overall, it’s a fantastic hotel for events, weddings, and a relaxed luxury stay, and I would definitely recommend it, with a small scope for improvement in non-breakfast dining options.

Thank you to Sami and the staff from the Catch, the staff at Kitchen7 and the Valet/Housekeeping staff for their great work

It was the most pleasant stay, very good service and good meals. I specially enjoyed the pool and gym facilities. I want to highlight the really oustansing attention delivered by Sami in the pool bar (where I have to confess ended up spending most time of my stay). Best stop possible before travelling back home.

Very nice experience with Gretchen as our server! She is very enthusiastic and friendly! She is knowledgeable about the brand! She's a gem!