Embassy Suites by Hilton Washington D.C. – Convention Center

I have stayed at the Embassy Suites many times and my ratings are always high, but my stay this time was miserable because of the temperature in the hotel. It was freezing cold. Everyone had a coat or sweater on in the middle of summer. Even the clerks had a heater by her feet. Going in and out of the heat to cold, I developed a serious cold that turned to the flu. Also the evening reception was a disappointment. At one time drinks and food would be offered, but now they only offer drinks and snacks, Embassy Suites is worth it offering the welcome reception of food, but cheese and crackers are not a welcome. Additionally, the bedroom did not have enough room to put our suitcase. For one person it would be okay, certainly not for two.

Wonderful service and breakfast. Would visit again.

Front desk person wasn’t helpful

Loved the customer service.

My family and I enjoyed this hotel! It was clean inside and the staff were all friendly and helpful. The breakfast was great and had a lot of options. You can walk to a lot of restaurants and monuments. We also walked to our cart tour pick up area which wasn’t far from the hotel either. The nightly parking valet is high. We enjoyed our stay!!

The hotel is fine it around great restaurants area shopping nice quite clean the pool could be better I would but over all I do

Shower floor super slippery. I slide getting in ahower

Great for families.

Conveniences. Rooms were not cleaned until late afternoon, although each day we left in the morning and returned late afternoon expecting the room to be cleaned by the time we got back. One day, the room wasn’t cleaned until after 4pm. We were back and had to leave the room so she could clean the room. One day we returned to the room very tired; room hadn’t been cleaned so we just asked her for towels.

At check in a larger room was offered. We appreciated this and paid the extra fee. When getting into the room the fridge was filthy. The AC worked-barely. Beds were uncomfortable and pillows flat. My husband found staples on the floor. Housekeeping needs to be improved on. Hotel was a good, safe location.