Carolina Lodge

Location

They always had poor customer service and they rooms smell old and moldy my son didn't get the room cause they wanted more money greed.

They updated their rooms and are very cool with the clouds painted on the ceiling and as a extra surprise it glows when you turn off the lights. The place was clean and the front staff very nice.

The outside needs to be redone in more inviting colors but ok for what it is. There was someone with a mini grill cooking outside their room (not a good look). One of the cleaning staff kept staring and not saying anything that made things weird. I do think it would help if the parking lines on one side of the building went the other way, so it is "one way". It makes it confusing when you are trying to get out.

Nothing

They completely scammed me out of my money. I needed a credit card authorization form so my husband could check in. Despite me calling and requesting one a full day in advance and calling again in the morning of when I received nothing the day prior, the gentleman at the front desk was rude with me both times. He did say that I had until check in time the day of to email it back to him which is at 2 PM. Guess what time they finally emailed me the credit card authorization form? 5:56 PM. So they made it so my husband couldn’t check in which forced a cancellation/no-show, scammed us out of our money because they don’t do refunds and I had to get another hotel for my husband. 0/10 don’t recommend.

Very nice