Quality Inn Spartanburg Northwest

I mean to be positive, there was a breakfast (no meats) and the coffee out of the machine resembled coffee somehow, even though it put me right back to sleep after breakfast. Bed was decent enough, shower was decent enough and everything was clean enough but not OCD perfect. I had a hilariously bad check-in experience with the lady who was just so flat out rude that I thought maybe I was on candid camera. The Indian guys at the front very late were nice and helpful at least so they salvaged the stay, but I probably would not stay here nor recommend based on the lady that was totally nuts and on a personal call on speaker while at work

Receptionist never even stood and barely said two words as she checked us in, there was hair all over the shower/tub, room was not vacuumed, refrigerator interior was gross, bed cover was stained, light switch had not been cleaned in a LONG time…at least the bed was comfortable.

This hotel was ok for an overnight stay. The desk staff was pleasant and helpful. Our room was clean and the bed was comfortable. The fridge had a freezer section that worked very well. There were a few minor cosmetic issues but we can overlook those for a fair rate. Our only issue was breakfast. At around 8am, when breakfast runs from 6-9, the breakfast area was not clean or well stocked. There was a decent waffle maker. There were a few bagels and muffins, juices, cereal and questionable milk. We had to go to the desk to ask for plates. There were crumbs everywhere and no one was around to service the area. There were staff eating the breakfast foods, which we have no issues with, but they didn't even clean up after themselves. If breakfast had been better stocked and monitored, our review would have been a "4".

the room smelt like fire smoke no hot water and there were roaches, the cleaning lady was super nice,and told me i wasn't the first to complain about the hot water.

No internet. TV channels impossible to navigate

No room phone so had to walk back downstairs to ask why no TV or Wifi. The property just got its power back after Hurricane Helene, but the front desk did not think to advise guests of this outage during check-in. Apparently management has low standards for litter control, cleanliness and cosmetics in hallways, stairs, and elevator. My bedroom was clean, but the bathroom ceiling had the start of black mold. Quality Inn needs to inspect this property and reconsider whether it meets franchise standards.

The lady at the front desk was awesome!

They allowed me to book a reservation at property that had NO power, internet, hot water, air conditioning. No one tried to contact me before I drove over three hours just to show up to a property with NO POWER.

Never stayed got robbed for 100 dollars. Bunch of thieves kept my money. Didn't have power and instead kept my money supposed to have canceled

I almost forgot to return my key card , but when I left for home I went back and dropped it off. My toilet kept running due to a loose flap. I fixed the flap, the toilet filled up again but in the morning was empty. It would not fill back up again.