The Barfield, Autograph Collection

Beautiful job renovating an historic building

We inquired as to the fragrance policy prior to making our reservation and were assured that the scent would be kept out of our room. It is pumped through the air vents, making that impossible. The chemicals were so heavy and strong in the lobby I only lasted long enough to cancel and go elsewhere. It triggered a migraine, as chemical fragrances are apt to do in folks who experience them.

Great. Checkin

Did not get my room cleaned. Asked for a fresh set of towels and they brought ice.

At the high recommend of friends, we booked this hotel for my wife's birthday on our way to Colorado. I booked a corner suite and reservations in their fine dining restaurant for her special birthday dinner. This is an old historic building located in an area of downtown Amarillo that has many restaurants and bars. For the most part the renovation work is impressive. However, the windows on the building are either original or cheap with very little sound insulation. The hotel had some sort of private party on the rooftop patio below our room and the rooftop bar across the street had a DJ or band. Both of these activities were loud and noisy till 1 or 2 am. Finally, my wife called the front desk and they hung up on her and did not call back. In the morning, I complained to the front desk and they really did not care. When the manager saw that I was complaining, she walked away. The person behind the front desk indicated that she was the manager. We got one of the worst nights sleep that we have ever had at a hotel. The dinner at the restaurant was not up to the standard that was advertised. Food was average for a regular restaurant and service was slow due under staffing. On our way back from Colorado, we stayed in different Marriott property for half the cost with a much better experience and a great nights sleep. In summary, this hotel and it's staff was a major dissapointment and an embarrassment to the Marriott franchise.

This was our 2nd time to stay at the Barfield. It is definitely the best place to stay in Amarillo and we appreciate that the downtown area is very walkable. The front desk recommended the new rooftop bar upon arrival. Although the cocktail menu was creative the service was very slow and it took a while before we could order food. Our room was quiet and comfortable and will stay again but may skip the rooftop bar next time.

We stayed at The Barfield for the first time this past Sunday night to break up our drive from Dallas to Angel Fire, NM and really enjoyed the comfort and style of this beautiful hotel. All of the staff we encountered were wonderful and the room is very modern and comfortable. We enjoyed it so much that we are considering staying there on our way back.

Quiet and Quick! From the moment you pull up; Valet, check in, Room and check out, the staff are always available to assist or accomplish. Thank you!

Excellent service, excellent accommodations. Room was spotless. Best hotel experience I’ve ever had.