Courtyard Hartford Farmington

A Dalilah review from a guest…. Absolutely astonishing service, very polite, very informative and cordial. Excellent experience Because of her assistance.

At the Bistro, excellent service from Jasmine who was super friendly and attentive to the guests. She even remembered my beverage from the day before!

Great stay here, restaurants and shops very close. Exceptionally well looked after and clean room with comfy bed - best sleep i have had. The gym is great, didnt try the pool but looked nice. They have lovely staff, special mention for Susan, I had some great conversations with Susan and she was always very helpful and super friendly - a credit to the hotel. Would definitely come back and stay.

We travel often to Farmington to visit family. Our first choice of hotels is always the Marriott! Location is perfect and all staff are always welcoming, especially Susan at the front desk. She goes out of her way to ensure all our stay needs are met! The hotel is very clean and comfortable!!

Location

Someone complained about my 2 year old walking around the room too much just before 8pm on a Saturday .. front desk called to let me know I should have her calming down . I thought quiet hours start at 10pm? Kinda hard to make a 2 year old sit still . We travel alot this was the first time this has happened.

As a Lifetime Titanium Elite member of Marriott Bonvoy, I have stayed at numerous Marriott properties. I can honestly say that I have never encountered a Marriott employee who could come close to Susan Favreau at the front desk of the Courtyard Hartford Farmington. My wife and I have stayed at this property at least twice a year for many years and Susan is always welcoming and accommodating to our needs. On our most recent stay, which just ended, my wife needed to package up three large boxes of materials for the blind. Susan helped her prepare the boxes for shipping, even offering to carry them when necessary. Susan is a gem and a great asset to your property! Sincerely, Nathan Grossman, MD

Check In experience with Susan (1/3/26-1/4/26) , I believe that’s her name was exceptional. I had a quick stay for a family birthday celebration so i didn’t utilize the room until the evening of my stay. When coming back to my room to go to sleep around 10 pm, one of the beds had dry bloodstains in the sheets. It was way too late to even change rooms since i was leaving the next morning. I expressed my concerns to the night auditor whom was very rude especially since she wasn’t even at the desk during my checkout as well as not helpful whatsoever over the phone. I called the next day and spoke to another rep or manager i assume who heard my concerns but then offered points and I have not even received them. It’s the lack of concern shown especially to elite members of Marriott Bonvoy. I only requested they do proper cleaning and that I be accommodated for the inconvenience but none of that was done.