Palau Royal Resort

The room we stayed in could use some updating. Also one of the outlets did not work. But the staff is wonderful: very efficient and helpful.

The location is excellent, with good restaurants and a mini mart nearby. The staff were super friendly and helpful. I highly recommend the Mandara Spa at the hotel. The ocean view from the superior premium twin room was wonderful, and the room was well-equipped.

The WiFi signal and speed inside the room were not very stable. It's recommended to use the WiFi in the lobby if you need to upload photos or videos.

I'm a repeat guest. All the staff were friendly and nice, the spa was nice as before, and the food was good. The only thing I didn't like was there were people smoking outside the smoking area( I couldn't dry my diving gears on the balcony cause the guest next door were always smoking on the balcony, which is not allowed).

Very conveniently located if you are joining the Aggressor Liveaboard They will pick you up from the hotel dock

Great location and staff were very helpful. The lagoon and beach was a bonus on days we didn't have a tour booked. Easy walk to a few good restaurants and a 10 minute drive to town.

The buffet breakfast was very disappointing...cold rubbery eggs! Food and drinks were very expensive and buffet quality was hit and miss. Would recommend the pizza and gyoza only. Luckily there were better places to eat close by and a mini mart over the road.

Location; dive shop on location

N/a

Private beach is beautiful, and the location is pretty central with nice restaurants nearby. We could leave our luggage here for a whole week while we were on a liveaboard. The fish pond with many tropical fish and a turtle and a daily feeding is nice.

The food was mediocre, we found mold in our meals twice, and the overall buffet quality was lacking, unfortunately. Service was okay at best, with rather unmotivated staff and some smaller hiccups. The whole hotel was full of military personnel in uniforms who apparently booked it for an event, but that didn't quite make it a luxury holiday vibe for the other guests. It looks like the military is regularly or permanently using the hotel facilities with special spa offers for them, etc.

Good facilities, big rooms. Cleaners and wait staff lovely,

Reception and restaurant door staff aloof, strained politeness. No milk or milk powder for coffee / tea in room. Was told this is standard and not available. Room rates expensive, breakfast not included. Room service dinner - horrible - oversalted and arrived cold.