Novotel Bali Nusa Dua

The grounds of this hotel are amazing, very lush and tropical. The shuttle bus to the private beach is great, we felt very safe and looked after. We are a family of 5 and the 2 bed 2 bath room was perfect! The staff were so welcoming and helpful. We found the bathroom in our bedroom tired but still tidy enough. Overall a great stay for our first time in Nusa dua

The hotel and staff were great, although the hotel is getting a little old and dated - may need some paint soon. Tiled floor in the dinning and bar area are NOT Non-Slip and when wet are dangerous. solid 8/10.

The staff and service was exceptional, they tried their best to accomodate our needs. The location in Nusa dua and the beach closeby is amazing. Shuttle buses or a short walk to the mall Bali collections was quite convenient

Huge property but not well-maintained. 1) no USB charging ports only two ports in the two-room suite got one multi plug charger (from hotel on refundable deposit fee) then used our plug to charge phones. Huge issue if you have multiple phones and other devices like smart watches too. 2)The kids club was just for namesake half the toys were broken, there was foosball table that didn’t work n few ride along cars n other stuff. 3)The breakfast buffet was okay had western local n the Indian (not the same as Indian) tasted like it was going thru a budget cut. Three restaurants but all had almost same menu. 4)Had booked the hotel as it had a pool with the room but it was a rather small splash pool and it wasn't even clean, leaves kept falling off the roof n cobwebs on the statue pouring water into it. 5)They said it was a functional kitchen but no microwave if you want to rent one they’re happy to for a price. All in all book elsewhere if you want value for money spent 5star just for name.

Great family stay

Stayed at Novotel Nusa Dua 26 March to April 2024 The hotel overall was very clean with lovely grounds and friendly staff, quiet with a shuttle bus to Bali collection shopping and there beach bar. The room we stayed in was a king bedroom that had a small kitchen area and very spacious living room. The bathroom was in need of updating as it had the shower over the bath. The water would go al over the sides of the bath and onto the floor. The room was cleaned every day so not an issue as long as you don’t mind the mess at the time of showering. The food in the restaurant was of good quality, as were the drinks. We really enjoyed our stay.

We found the Staff at the Novotel excellent. From check in to check out eveyone was friendly and helpful. We spent most of our days around the pool and the Gourmet Square staff made our holiday even more special. One employer that stood out to us and carried us on a pedestal was Jayaa. He catered to our every need and gave us service on behalf of Novotel.

Amazing staff, short walk to food, spa and street shopping. Lovely area! Will definitely be coming back!!

It's our 1st time and 4nights stay, relaxing, eco friendly and comfortable stay. Aside from being uncomfortable staying in the buffet breakfast, with no enough cooling system, which is understandable because the restaurant is an open space. Shuttle service to the beach and going around to the market area is a plus for a convenient stay. Planning to go back to Bali in the future, I'll make sure to put novotel in the top list of where to stay.

Our favourite thing about this property was the toddler pool our 2 yr old would spend hours in there playing. The beach was great but not safe for swimming directly in front of the beach club and would have been a 300m walk to the swimming area. I’m not sure if this is always or just the weather when we were there but something I hadn’t considered. The rooms were large but a little dated. I will forever not understand why hotels have clear glass doors on toilets and showers. Great location to walk to shops and Bali collection. There were also many restaurants outside of the resort that were easy to access. The property itself is well maintained. For the price compared to other options in Nusa Dua we were happy with our stay.