Country Inn & Suites by Radisson, Indianapolis Airport South, IN

Close to airport. Shuttle provided, with long term parking at the hotel.

No provided breakfast grab bag for early morning flight.

The carpet is a little warm and stained

Excellent service on all of it

None

Location: not the closest to the airport takes about 5-10 minutes to get there once you get picked up. Shuttle service: shuttle stops running at 10 pm, the front desk doesn’t always mention this when you call ahead to confirm airport shuttle service. A cab from the airport to the hotel is $30 before tip. Front desk manager, Don, was dismissive of our complaints about not mentioning the 10 pm shut off time for the shuttle when we talked to him just a couple of days before. He even tried to gaslight us by saying he always tells guests that when they ask him. Cleanliness: 2nd dirtiest hotel room I’ve ever stayed in. Brown substance smeared on toilet and bathroom walls. Dark hair on the floor. White powder on carpet. Sheets looked clean but it was hard to feel clean after staying in this room. Breakfast: typical mass produced hotel breakfast, no complaints. Noise: room was quiet Atmosphere: a bright landscaping light outside is pointed straight at our room, and the heater/air conditioner blows the curtain when it turns on so if you are sensitive to lights when sleeping expect to be woken up throughout the night unless you turn off the fan

Right next to the airport

I was comfortable on the bed

I went to this location only for the hot tub just to find out hours later that, it wasn't working properly with the eve of the new year it should have been working and if I would have known prior to getting the room, I would not have gone there. Second was the breakfast no bacon no sausage, no meats and no fresh fruit. This place was a total disappointment and to add insult to injury they dint even apologize or try to making it right in anyway. I they should have rectify the situation, if I tell you I'm here because of the hotub and you cant inform me and then hours later when i was ready and excited to be in it mind you, I go down there and its not working totaly wasting my energy going back and forth wondering why would you give me a room I told her it was the one thing I needed after a long week and wanted to enter in the new year relaxed instead I wad upset. It broke my trust with booking.com they rated this hotel over 8.6 nope this hotel and the location is less way less

when in indy i stay there ,love the cookies and hot tub

The hot tub felt a little sandy on the bottom.