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8 / 10 Guest Rating

voco Sheffield

119 Norfolk Street, Sheffield, gb

voco Sheffield - main view

About the Property

Luxurious Accommodation
The 4-star rooms at Mercure Sheffield St Paul's Hotel & Spa offer elegant decor, satellite TV, and modern amenities including air conditioning and Wi-Fi access.

Relaxation and Wellness
Guests can unwind at Spa Naturel with a sauna, steam room, ice fountain, and indoor swimming pool. The fitness centre is equipped with state-of-the-art facilities for a rejuvenating workout.

Fine Dining Experience
Indulge in a culinary journey at The Yard Restaurant with a menu featuring quality steaks and fresh seafood. Enjoy classic cocktails at the champagne bar or opt for 24-hour room service for a private dining experience.

Experience luxury and comfort at Mercure Sheffield St Paul's Hotel & Spa. Book now for an unforgettable stay!

Facilities & Amenities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). The hotel offers discounted parking rates for a nearby car park. The address is 72 Charles St, Sheffield S1 2NB. Please note that the credit card used to book must be presented on arrival. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room - Photo 1

Premium Room

32 sqm
Sleeps 2

Premium Room

Non-refundable
Room Only
20% OFF$172.16

$137.73

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$219

$175.2

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Photo 1

Premium Queen Room with Two Queen Beds

The unit has 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)

2 Queen Premium

Non-refundable
Room Only
20% OFF$209.93

$167.94

Includes taxes & fees

2 Queen Premium

Non-refundable
Breakfast Included
20% OFF$256.74

$205.39

Includes taxes & fees
Standard King Room - Photo 1

Standard King Room

The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)

1 King Standard

Non-refundable
Room Only
20% OFF$141.95

$113.56

Includes taxes & fees

1 King Standard

Non-refundable
Breakfast Included
20% OFF$188.78

$151.02

Includes taxes & fees
Premium King Room - Photo 1

Premium King Room

The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)

1 King Premium

Non-refundable
Room Only
20% OFF$172.16

$137.73

Includes taxes & fees

1 King Premium

Non-refundable
Breakfast Included
20% OFF$219

$175.2

Includes taxes & fees
Standard Double Room - Disability Access - Photo 1

Standard Double Room - Disability Access

The unit has 1 bed.

0
Sleeps 2
1 Double bed (131-150 cm wide)

1 Double Standard Accessible

Non-refundable
Room Only
20% OFF$126.85

$101.48

Includes taxes & fees

1 Double Standard Accessible

Non-refundable
Breakfast Included
20% OFF$173.69

$138.95

Includes taxes & fees
Premium Double Room - Photo 1

Premium Double Room

The unit has 1 bed.

0
Sleeps 2
1 Double bed (131-150 cm wide)

1 Double Premium

Non-refundable
Room Only
20% OFF$172.16

$137.73

Includes taxes & fees

1 Double Premium

Non-refundable
Breakfast Included
20% OFF$219

$175.2

Includes taxes & fees
1 Double Bed Suite - Photo 1

1 Double Bed Suite

The unit offers 1 bed.

0
Sleeps 2
1 Double bed (131-150 cm wide)

1 Double Suite

Non-refundable
Room Only
20% OFF$225.03

$180.02

Includes taxes & fees

1 Double Suite

Non-refundable
Breakfast Included
20% OFF$271.84

$217.47

Includes taxes & fees

Guest Reviews

8
Excellent4548 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service8.6
Location9.2
Room Quality7.6
Amenities7.1
Value for Money8.1
Food and Beverage7.6
Overall Experience8.1

Select topics to read reviews

C
CaralyngbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

9.0
Helpful?
G
GordongbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
R
RuthgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0
Helpful?
R
RuthgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

9.0
Helpful?
A
AshleygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"A bit deflated"

6.0

The location is brilliant we gave stayed in this hotel about 5 times.

When we turned up it was the day of a new company taking over the hotel, there was works vans around the side which i couldn't drive up as I was told I could park my car there as im disabled. The whole hotel looked tired cupboard doors hanging off etc which i did report to reception because it didn't look good. The cupboard in question was near the bar so everyone would walk by it. We " my Mrs and I felt a little let down which I hope was a one off because we do love this hotel.

Helpful?
L
LouisegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Great overnight stay"

9.0

Dog friendly and very comfy room, very clean

Helpful?
Z
ZebgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Not a great stay"

5.0

The location is perfect for exploring the city. The room was spacious and comfortable, cleaned daily to a high standard. Breakfast was good and staff friendly. The reception staff attempted to solve issues, even under obvious stress.

No rooms were ready and we were told we'd have to wait until the evening. Luckily I managed to get one earlier and raced in to start a business video call. But the WiFi wouldn't stay connected and the meeting was impossible to hold. There was no WiFi in the bar either, so it was cash only which made things awkward for our group. My room didn't have a full size mirror, required for dressing to host an event. Just a bathroom mirror. Staff eventually tried to source a mirror, of which there were none available, or exchange my room, but the alternative options were either missing a fridge and still no mirror, or with mirror but no fridge or clothes hanging facilities or air con. It's a real shame as I've been coming here for a few years, but the lack of WiFi (even after the bar seemed to rectify theirs) and other amenities means I'll likely stay and entertain elsewhere in future.

Helpful?
J
judegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Great location, lovely staff. Very tired and soulless room. Very far from ‘premium’."

2.0

Great location and lobby area / restaurant welcoming. Staff lovely Breakfast looked very good.

The word ‘premium’ needs to be removed. It sets expectations. Just leave it as ‘double room’ - very tired, soulless, felt empty, no full length mirror or doors on wardrobes which was a bit odd. Very expensive for the room but it was the festival so I appreciate room prices double during that period. Perhaps at £120 it would be ok. At £220 it definitely wasn’t.

Helpful?
C
CarolptPT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Great location, big rooms, comfy bed ex"

8.0

My room was very big, the bed very comfortable and the bathroom was spotless. In the room was a table and 2 chairs and a desk with a chair. Tea and coffee making facilities were provided. The location was excellent, only minutes walk away from the station, restaurants and SADDACA where my convention was being held. The restaurant area was very beautiful with lots of natural light and a covered walkway outside where exotic plants could grow in the sheltered conditions.

The breakfast was just about OK, looked like it had been out awhile and my fish and chips the night before was OK but not excellent. I avoided the cooked breakfast on the Sunday opting for fruit and toast but the fruit looked like it had been put away on Saturday and brought out again on Sunday.

Helpful?
K
KatrinagbGB
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Excellent"

8.0
Helpful?