SeaXplore Lodge & Dive Center

Home away from home

Load shedding but they can't help it lol

The facilities were comfortable and affordable

There is a swimming pool on the premises but the water was green. They must please fix water and make it safe for swiming

The general staff where friendly.

While the rooms appeared clean, we had to deal with several cockroaches over the 2 days we stayed there. The worst was in the bathroom. We must have seen 4 or 5 at once. The pool looked nothing like the photos and the water was green. Regarding the diving, they are by far one of the worst dive shops, in terms of organization and timing, I have had the misfortune of diving with in my 12 years of experience as a dive professional and recreational diver. These guys are operating far far below international standards. I booked my diving with these guys over 4 months before my stay stating the days I will dive and the gear I require. When I arrived, non of my gear had been sorted and I was not even scheduled to dive on one of the days I had booked. While they did manage haphazardly slot me in, I still had to miss the first morning dive. The next issue was the timing if the dives. The 10:30am dive only left at 12:30pm. And for the 12:30pm dive, we where only just leaving for the 10:30am dive. This totally messed my my entire schedule for my stay at Sodwana Bay as I had booked a safari for 3pm. Another major issue was they they did not offer any transport from the hotel to the beach. You needed your own transport which is ridiculous since they beach a quite a drive away. Luckily I had a rental. I found some of the staff quite dismissive when I begun questioning what is going on. My only assumption is that these guys are not accustomed to seeing a brown Dive Master talking with an Australasian accent questioning them. I certainly got the vibe that these white folk where in a bit of disbelief I did not want to take me seriously. However growing up in New Zealand, I don't tolerate BS like this and having my time wasted to such an extent. After my 1st dive with SeaXpore, I cancelled the rest of my dives and found a much more professional dive shop to dive with. I DO NOT RECOMMEND THIS COMPANY!

Reception closes at 5 pm and not so good for people traveling from far. Closes at 5 and afterwards no any other assistance.

Closing time at reception

The complete diving holiday experience. Easy and friendly staff. Accommodating and happy to help with one's needs or inquiries. "You arrive as a customer, and you leave as a friend" is a phrase that I now understand better, as the friendliness and positive personalities instantly make you feel like a friend that's returned.

Excellent venue for divers and a great venue to do a PADI open water diver qualification with. The apartment is nice for a family or friends to stay together. Staff were friendly and the dive instructors were great.

Clean, well appointed