Novotel Torino Corso Giulio Cesare

The dirtiest hotel I have ever seen. There are holes in the carpet and multiple dark, old stains larger than a plate. The breakfast is not even worth one euro. Only paid parking was OK.

Room and facilities are great. Dog friendly. Location convenient next to the motorway for an overnight stop. Secure car park is great.

Staff on arrival were not as friendly as we normally experience here. Seemed very reluctant to deal with me and another party waiting to check in. All other staff we encountered were lovely and friendly though. The property has an edge of town location which is great for our specific requirements near the motorway but means the surrounding areas are not very pleasant, doesn't feel too safe in the area immediately around the hotel.

Hotel reception staff isn’t handle the problem with good manner . I had some issue double booking . Booking.com help me the situation . Hotel reception staff very Rude .this is not my job it’s yours job to cancel . When I call booking she help me out then I manage to sort out the double booking . Staff ask me to pay for both rooms .same family . When I reach the room call me back to discuss. I think he was talking to some one police may be any problem . It’s not a nice feeling . He look new staff and not cool manner . Finally when booking.com sorted I ask what can we do now . He said ask them to cancel . I said why did not treat me like this before . Problem wasn’t handle right .

Emplacement de l'hôtel très pratique

Accueil général, personne avec le sourire, on les dérange Chambre au premier étage : check in sans clim à l'arrivée dans la chambre, plus de 30 dans la chambre avec vitres directement en face du soleil toute la journée Nous avions réservé 4 nuits : on se retrouve au premier étage avec vue sur ?? Rien et chambre vétuste Pas à la hauteur du groupe accord Nous avons du demander la.clim : on m'a répondu que c'était centralisé et que la clim démarrait qu'à 17h (nous sommes arrivés à 16h) Chaleur intenable dans la chambre mais clim à fond à l'accueil par contre Et une fois la clim allumée dans la chambre... clim pas suffisamment puissante et très très bruyante Cela faisait 3 fois que nous venions dans cet hôtel Pour plusieurs nuits à chaque fois La gestion clients français est vraiment mauvaise

Bel palazzo ma decadente

Beh, causa un mio errore di prenotazione mi è stata offerta la seconda notte a +27% circa sul già pagato… camere vecchie mal manutenute e piene di piccoli insetti… ringrazio la reception (gentilissimi e ben istruiti) che mi ha invogliato a cercare una location migliore a quasi la metà del prezzo richiesto👏👏