ibis Thornleigh

Staff were friendly and helpful

Paying to park our car in their car park

Staff were helpful in assigning a new room when our first room was damp Good location for what we needed

The food in the restaurant was not the best. A little pricey for what it was. Sheets were itchy and bed was lopsided

Convenient location. Comfy beds. Great breakfast options

A bit taken aback that we had to pay an extra $10 to park our car. There was plenty of parking spaces so obviously parking availability was not a factor

Staff and breakfast.

Bed comfort level was low. Bathroom was like a cruise ship. For the price I expected it to be less than what we usually stay in, but we have decided to not stay there again.

tidy and clean

single bedS And TV too low to watch in bed

The accommodation was comfortable, although the bathroom being a cubicle is quite small.

Although the Ibis Hotel advertises its restaurant as an option to dine in, the food was terrible. My first preference was a vegetarian lasagne but it had already run out before Friday. My second option, Beef Stroganoff, the meat was tough and unable to be cut and I sent it back. My third option was fish and chips, too many chips, the salad was old - wilted and contained old yellow leaves with just a few cherry tomatoes mixed in. If the hotel is offering a restaurant, and I think a Friday and Saturday would be a peak time for people to dine in, the food needs to be brought up to standard. The breakfast buffet was OK.

For a 2-night stay, the room was comfortable enough for our purposes. It was also close to the event we were attending.

The toilet/bath required a step up and down. Quite risky for an arthritic person like me. The bed had only two pillows, one each for my husband and me. The breakfast was quite average and had very little selection offered.