Comfort Inn & Suites Memphis East

Windows were barred, and the property was in a very unsafe location. Staff refused a refund yet stated she would not feel comfortable walking outside alone.

There were no cars parked which means no customers. When we were about to get out of the car, another car with 3 suspicious persons drove by around our car as if checking us out. We called the property asking for details on safety and the staff answered coldly that they cannot refund anymore. The environment outside the bldg was dark and scary. We decided to call Expedia about safety. I don't think anyone will go ahead and stay overnight and risk safety.

The lady at the desk Very unprofessional and bias , and I have yet to receive my deposit back , so their also scammers , the guy that works at night is phenomenal though

We were in town for a family funeral. We booked something close to family. We paid way too much for this stay when we could have booked same day for $62. We contacted Hotels.com and have received no response. The pool was closed. The "gym" had no access and was in a closet. The parking lot was loaded with pot holes. The ally type drive way into hotel was eyesore. The area was rough with high activity. Tried to add pictures but it wont let us.

The mattress was so uncomfortable I had to sleep on the floor. Honestly everything else was fine.

It is hidden behind construction materials. Not a full hot breakfast. Waffles and gravy with biscuits. No butter, cream cheese or yogurt. No eggs or sausage.

First two rooms they gave me were dirty. They did upgrade me to a suite and apologized for the inconvenience. You get what you pay for basically

Nice hotel

Love this hotel

Great as always