Comfort Inn & Suites Memphis East

Bad location, unsafe and area not clean or appealing.

Stay Away! Even though we had reservations it took the desk manager 3 tries before they could find a room for us that the AC worked. Room was battered, window glass cracked, window sills dirty and 1st floor window did not lock. Try to get a roll of toilet paper...30 minutes. Never felt so unsafe in our lives. I could go on but you should get the drift by now. Stay away!

The hotel is being ran my teenagers that don’t know what they’re doing. I booked a room there over 3 months ago and still have not received my deposit back. Now let’s start with how the room looks and smells. The bathtubs are brown with black spots. I asked to move to a different room which was even more dirty than the one I was originally booked in! The air conditioning smells like a mixture of cigarette smoke and butt (for lack of better words) HIGHLY NOT RECOMMENDED. Elevators were old with a horrible cigarette smell. The walls are dirty.

The room was fine but the TV didn't work. The person on duty solved the problem but would have been nicer had I not needed to request assistance. The facility was a bit run down.

I arrived at 2:15 PM with a reservation. I waited about 4 minutes for someone to come help me. I told her I was checking in. She said check in is at 3. I said I understand, but perhaps some rooms are clean. Then she said I could pay $45 to check in early. I left angry. When I returned at 3:15, she apologised and said she had not realised it was 2:25.

Service was slow, no vending machines in the building, not enough food at breakfast for all the guest and it was disgusting I use to love staying at comfort inn and suites. I will never stay at another!

This hotel was raggedy. Didn’t look like anything on the website. Also make sure you bring your own towels if you don’t want to bathe with the same one everyday. Also breakfast ends at 9 but really that means 83O so don’t oversleep

There should be more lighting in the entire parking lot.

Some outlets did not work shower looked dirty breakfast was dry and tastless coffee machine in lobby did not work. Staff was nice though.

Pool was under renovation. Health factory closed. Very dangerous area. Closet door was marked up like a dog scratched. Yet they there’s no pet policy but dogs were in the room. Really disappointed considering it was over $100 to stay. There were hookers and loud neighbors shouting all night. I felt very unsafe.