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8.6 / 10 Guest Rating

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580, Puerto Morelos, MX

Hotel Marina El Cid Spa & Beach Resort All Inclusive - main view

About the Property

Discover a slice of paradise at Hotel Marina El Cid Spa & Beach Resort, where unforgettable experiences await you right on the stunning beach.

Indulgent Spa Treatments
Pamper yourself at our exquisite spa, featuring a range of massages and facials designed to rejuvenate your mind and body.

Gourmet Dining Options
Savor delectable Mexican cuisine at Hacienda Arrecife and enjoy the convenience of 24-hour room service. With 5 diverse restaurants and a poolside bar, your culinary cravings will always be satisfied.

Recreation and Relaxation
Unwind by choosing between two outdoor swimming pools or invigorate yourself at our fitness center. With concierge services and babysitting available, your relaxation is our priority.

Don't miss your chance to experience luxury in every detail—book your stay at Hotel Marina El Cid Spa & Beach Resort today!

Facilities & Amenities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
1/4

Family Room

2 Double Beds and 1 Queen Murphy Bed560-sq-foot room, balcony with pool views Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

52 m2
Sleeps 5
2 Double bed (131-150 cm wide)
1 Murphy bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Family Room

Non-refundable
All Inclusive
20% OFF$446.06

$356.85

Includes taxes & fees
Luxury Room - Photo 1
Luxury Room - Photo 2
Luxury Room - Photo 3
Luxury Room - Photo 4
1/4

Luxury Room

2 Double Beds OR 1 King Bed559-sq-foot room, balcony with pool views Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Luxury Room

Non-refundable
All Inclusive
20% OFF$319.88

$255.9

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
1/5

Junior Suite

1 King Bed and 1 Twin Murphy Bed569.3-sq-foot room, balcony with pool views Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite

Non-refundable
All Inclusive
20% OFF$348.19

$278.55

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
1/2

Suite, 1 Bedroom

1 King Bed and 1 Twin Murphy Bed1076-sq-foot room, balcony with pool views Layout - Bedroom, dining area, and sitting areaEntertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

100 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

One Bedroom Suite

Non-refundable
All Inclusive
20% OFF$520.76

$416.61

Includes taxes & fees
Three Bedroom Suite - Photo 1
Three Bedroom Suite - Photo 2
Three Bedroom Suite - Photo 3
Three Bedroom Suite - Photo 4
Three Bedroom Suite - Photo 5
Three Bedroom Suite - Photo 6
1/6

Three Bedroom Suite

2 King Beds and 1 Double Bed2852-sq-foot room, balcony with ocean views Layout - 3 bedrooms Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - 3 bathrooms, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

265 m2
Sleeps 7
2 King bed (151-180 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

THREE BEDROOM SUITE PLATINUM

Non-refundable
All Inclusive
20% OFF$1,971.32

$1,577.06

Includes taxes & fees
Studio With Jacuzzi - Photo 1
Studio With Jacuzzi - Photo 2
Studio With Jacuzzi - Photo 3
1/3

Studio With Jacuzzi

1 King Bed and 1 Twin Murphy Bed575-sq-foot room, balcony with pool views Relax - Indoor private hot tubEntertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

53 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Jacuzzi Studio

Non-refundable
All Inclusive
20% OFF$376.91

$301.53

Includes taxes & fees
One Bedroom Suite Platinum - Photo 1
One Bedroom Suite Platinum - Photo 2
1/2

One Bedroom Suite Platinum

1 King Bed and 1 Twin Murphy Bed1076-sq-foot room, balcony with pool views Layout - Bedroom, living room, and dining areaEntertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

100 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

One Bedroom Suite Platinum

Non-refundable
All Inclusive
20% OFF$606.15

$484.92

Includes taxes & fees
Junior Suite With Jacuzzi - Photo 1
Junior Suite With Jacuzzi - Photo 2
Junior Suite With Jacuzzi - Photo 3
Junior Suite With Jacuzzi - Photo 4
1/4

Junior Suite With Jacuzzi

1 King Bed and 1 Twin Murphy Bed559-sq-foot room, balcony with pool views Relax - Indoor private hot tubEntertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite with jacuzzi

Non-refundable
All Inclusive
20% OFF$368.4

$294.72

Includes taxes & fees
Junior Suite Platinum - Photo 1
Junior Suite Platinum - Photo 2
Junior Suite Platinum - Photo 3
Junior Suite Platinum - Photo 4
Junior Suite Platinum - Photo 5
1/5

Junior Suite Platinum

1 King Bed and 1 Twin Murphy Bed559-sq-foot room, balcony with pool views Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

52 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Murphy bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Platinum

Non-refundable
All Inclusive
20% OFF$434.86

$347.89

Includes taxes & fees

Guest Reviews

8.6
Excellent553 verified reviews
AI Summary

Guests highly rate the beautiful grounds and frequently praise the attentive staff.

Categories

Cleanliness8.2
Service9.0
Location8.8
Room Quality8.7
Amenities8.8
Value for Money8.8
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

8
842maryfrancess
Verified booking
Couples
Standard Room
Stayed in Apr 16, 2026

"MUST SEE RESORT TOP NOTCH"

10.0

I am absolutely blown away with the property, the location, and especially the staff, The staff made everything even better. I was assigned 2 butler's Saul & Sebastian and they blew me away with the best service I've ever had at a resort, checking in daily bringing me whatever I needed, to flowers in my room and a souvenir gift to take home.. WAY TO REPRESENT GUYS.

Helpful?
J
joshuadD2779NQ
Verified booking
Couples
Standard Room
Stayed in Apr 15, 2026

"Great wait Staff!"

10.0

Our Waiter Carlos Gonzales was incredible!! From the pool to the rooftop bar to the romantic dinner. Top notch service and great personality!!!

Helpful?
M
mwR3084RC
Verified booking
Friends getaway
Standard Room
Stayed in Apr 12, 2026

"Great El Cid Stay by two great friends!"

10.0

We stayed in a one bedroom with a view of the water that was breathtaking. We had wonderful food, we felt cared for by waitstaff and bartenders. And the butlers? Simply the Best, Are and Orlando. Fantastic! Angie, our concierge was wonderful. We swam with the dolphin, loved it! Hector drove us to Playa del Carmen and Cancun, great trips! I could go on. Making plans to go back in November!

Helpful?
A
angiemG3322MC
Verified booking
Family
Standard Room
Stayed in Apr 10, 2026

"4.5 Stars"

8.0

Spring Break 2026 - the best part was the amazing room! We had the 2 bedroom on floor 5 (top floor) with a living room and dining room table. Super super clean- I can stop mentioning that the room felt like home, comfortable and very spacious. We hung out and played cards as a family every night. The service- also exceptional! Shout-outs to Carols & Lois at Zan Zi Bar (poolside), Elvis at A'AKat for Lunch especially- and dinner there was also Amazing! I do not have their names but we had also fantastic service at the Mexican Restarurant- make sure you try the mexican coffee that is made at your table! Pool chairs needed to be saved but this was spring break and we were at the main pool. The only advise is room service takes time- meaning when my kids at lunch I ordered with ample time. And room service breakfast was only toast and cereal. Another plus - 2 roof top infinity pools - adults only- quiet and chill.

Helpful?
W
wesv2026
Verified booking
Family
Standard Room
Stayed in Apr 6, 2026

"A fantastic place for great food and a safe environment."

10.0

We love Hotel Marina El Cid Spa & Beach Resort in Puerto Morelos, Mexico. We have been two years in a row and the food is great and the resort is safe for our family. We love having Orlando and Are as our butlers as they provide a great service to make your stay easy and comfortable.

Helpful?
P
P4597MSbrians
Verified booking
Family
Standard Room
Stayed in Apr 5, 2026

"Spring Break - Great Resort!!"

10.0

Our 3rd spring break in a row here. Everything from the food to the pools to the drinks and most of all the service including how well Are and Orlando took care of us!!

Helpful?
M
matthL3287KZSASKATCHEWAN
Verified booking
Couples
Standard Room
Stayed in Apr 4, 2026

"Good Food, Abysmal Beach"

8.0

This will try and focus on the Marina El Cid portion but will overlap into the Ventus & Ventus Ha Pool - 9/10 Marina side has the main pool with swim up bar, rock cliff/waterslide for kids and is the only pool with loud music. There is also an adults only infinity pool overlooking the ocean, didn’t spend any time here as the seaweed smell and the view was quite unpleasant. Be prepared for the towel game with people getting up at 6AM and it not being enforced. Nowhere near enough lounge chairs or sun umbrellas for the size of pool. Ventus side has the same pools but the main pool has no swim up bar or music playing, we spent most of our time here so was a bit of a walk every day, never felt crowded as the pools are large. Beach - 1/10 The wife said book me a vacation by the pool so we knew going in that the beach was abysmal but the rating says it all and is the reality. The Marina side is the only area that has a small beach area with decent sand and a little bar but the ocean is unswimable with piles of sargassum. We took an uber (cheap $4) to Puerto Morelos instead for a beach day at one of the beach clubs and I went snorkelling with a company off the pier. Room - 7/10 Rooms were perfectly acceptable, nothing fancy but fine. Biggest issue was the AC was nowhere near cold enough for us as it only went to 20 and we struggled to sleep even with the ceiling fan as we had hot weather everyday. TV is a little small but there were adequate English movie channels. Balcony was nice with 2 small chairs and table. Bed wasn’t great as it was lumpy and lop sided with noticeable indent. We got stuck on the ground floor and tried a couple times to have our room changed but were told no rooms available as there was significant sewage smell when showering. Resort 8/10 My biggest issue is more with Sunwing on this one as we were charged a $200 resort fee for the week when this wasn’t identified anywhere in the booking process. *This does not effect the ranking score as was a Sunwing problem but be informed* The hotel is maintaining proper upkeep everywhere, grounds are nicely maintained with plenty of beautiful palm trees and shrub work along with the natural jungle. The drive to the resort was pretty brutal with windey bumpy roads if your on a shared transfer coming from other resorts further up the coast. Environmental - 10/10 Resort is doing a great job of eliminating single use plastics for guests. All cups are either glass or reusable hard plastic. Didn’t see a single use plastic anywhere. Make sure to stop in and see Brandom the crocodile and turtle friends!! Service 8/10 Staff were friendly and personable, gardeners would say good morning as you walked by. Waiters would strike up conversations and what not, couple bartenders seemed rather grumpy. Never had to wait long for a drink if you went up yourself, pool service was hit and miss some days. Food & Drink - 8/10 The resort really leans on their a la cartes but I was a little disappointed in the food from them. Buffet food was great for the most part but this is the only buffet for the entire resort and is wayyyyyyy way to small, be prepared for a 50 person lineup at supper just to get in. We could only make 2 a la carte reservations per day and we only ended up booking, KOBO - Teppanyaki at Ventus Ha The fried rice and sushi was delicious but other than that they just served some proteins and vegetables and was so so, I left hungry. A’AKAT - Ibero American at Ventus Ha I had the corn, tacos and catch of the day (grouper) and didn’t really care for any of it. Wife had the “roast beef hamburger” which was a 0/10 and should be taken off the menu as every person we saw had one or two bites. The best part of this place is the bread, make sure it’s served warm. Trattoria Di Gulio - Italian at Marina This was our best meal and would definitely recommend the swordfish. Pizza was wood fired but was no good. Pasta dishes were ok. Buffet - Marina Breakfast is served in multiple areas but would recommend the main buffet as they have fresh made smoothies, omelettes, pancakes and French toast. Decent selection of fruit and fruit juices, bacon etc. Mercado de Dolores - Lunch Buffet By far our favourite place to eat, fresh fish ceviche, fresh made crepes, great Asian food, fresh made tacos, salads and poke bowls (please please please add chopped mango to the poke bowl options). Props to management on this one. Coffee shop was attached with decent iced lattes, and bakery items but didn’t like the Frappuccino’s. Drinks They were good, a favourite was the michelada, by far the best house red cab sav wine I’ve ever had from a resort by a large margin so kudos to management on that one. Each lobby had there own bar and had a couple different drink menus to try from plus all your typical mixed drinks. Entertainment - 8/10 Staff did a good job doing the nightly show at the theatre location but wasn’t really our thing and the area was much to small for the amount of people. By far the best was the harpest and violinist at the Marina lobby, don’t miss these. My biggest gripe is that they just put paper posters up in a couple spots to let you know the days entertainment not even the next days. I would like to see a dedicated TV channel in your room showing these also. Would I come back - Yes but I think we’d stay on the Ventus Ha side and if we’re just looking for decent food with a pool to relax for a week.

Helpful?
C
charlottetC9211NL
Verified booking
Family
Standard Room
Stayed in Apr 4, 2026

"Love ElCid and vacation family!"

10.0

We love ElCid! The staff is the best, we have our favorites no lie, starting with our butler’s Are and Manuel. Then some of the bartenders/waitstaff like Carlos and Gilberto. Thank you all for treating us so well!

Helpful?
S
sandrajJ6555WT
Verified booking
Friends getaway
Standard Room
Stayed in Mar 25, 2026

"Awesome Service"

10.0

Are Mendez was my Butler and during my stay, he provided Excellent Service. He was always on top of my requests. The other individual was Jorge from the Waves Lounge. I normally don't drink, but Jorge make me some cocktails that were superior. He isn't a bartender, he is a Artist

Helpful?
R
Roving797910
Verified booking
Family
Standard Room
Stayed in Mar 25, 2026

"We had the most amazing time and definitely coming back. Can’t ask for a more beautiful place and amazing staff."

10.0

We had an amazing time with amazing people. The atmosphere was safe and welcoming; and so beautiful. The rooms were spacious and always had a stocked fridge. The staff were the kindest, hardworking people you have ever met. Celine Botello and Samuel Venegas were exceptional butlers. They checked on us every day to make sure we didn’t have any questions or requests. They were on top of it! Very professional and personable. We appreciate them so much! We are definitely coming back next year! Love to all staff at El Cid outside of puerto Morelos. Thank you for such a wonderful experience.

Helpful?