Holiday Inn Express and Suites Surrey by IHG

Predictable excellent service and cleanliness of building especially the room Breakfast staff kept the food dishes filled

Expensive for just me but my sister-in-law and I split the cost which makes it more affordable each of us The pancakes were tough and hard to cut with a knife Breakfast staff was efficiently kept the food stocked

None.

There was a strong unpleasant odor in the hallway even before we entered the room. Inside the room, there was an intense smell like wet shoes. We asked to change rooms, but our request was denied, saying that all rooms were the same. They only gave us a spray cleaner. It was the first time we experienced something like this. The smell was so bad that my family didn’t even shower or change clothes, and we left early in the morning without having breakfast. The odor was unbearable. We will never come back again.

Room was clean and bright....and the in suite jet tub was amazing!!!

The staff member was friendly and supported us in our finds.

The owner was easy to reach and extremely helpful. The unit was clean and the view was beautiful. Would definitely stay again.

Comfortable room.

Great stay .. helpful staff ..nice and quiet the way we like it !!!!