Quality Inn Hixson-Chattanooga

Great room for a great price. Good centralized location for my activities. Friendly staff that cheerfully fixed my issues immediately. Staff were attentive and cheerfully greeted you when arriving.

Took me a few hours to figure out the air conditioner wasn't on cool, just on fan. That left the room a little warm and humid. Once I figured that out, it was fine. Cleanliness was good, but not great. Had to go down to front desk to ask for towels and rags the second day, housekeeping forgot to put some in my room after removing they used ones. Nothing here major, and the staff immediately fixed all the issues. Parking was a little narrow for my big truck, but that's typical with my truck.

The only redeeming quality was the kindness of the front desk staff and good location...

The property is dirty, dingy, moldy, paint peeling on the walls, doors chipping at the bottoms.. It smelled awful. So far have been getting the run around about a refund which is terribly disappointing given the situation!

Beds

Low shower pressure

Central to everything including main roads

Breakfasts were rather boring

Price and availability

Mainly location. Staff knocked on our door before checkout time, but we were ready.

The location was convenient and wasn't far at all from downtown Chattanooga.

There was black mold in the room which was reported to the front desk and they were entirely unconcerned. It looked like it had been painted over previously. The room was sticky and stuffy as well. They offered a new room, but the way the entire hotel was hot and humid, we didn't feel safe staying as planned with a baby. Although they said a refund would be issued, we still need to dispute some charges.