Emelisse Nature Resort

Definitely a 1. I visited several of the Greek Islands and thought by choosing Emelisse as my final destination it would be peaceful and serene. Upon arrival we received the condensed version of a welcome because we arrived in the evening. When entering my room I was surprised to find my “sea side view” room selection was of a stone wall and a/c units. The connecting room to me which was also a “sea-side view” also had the stone wall but was facing the sea side. The staff member who manned the front during most of my stay commented that my rooms chairs were at the seas edge and that was my view. The next morning I enjoyed coffee at the edge to watch the sunrise over the sea. That evening the couple in the neighboring room seemed bitter I was there. The next morning my chairs had been moved. I thought it was housekeeping so I put them back. That evening the couple (more so the wife) was highly irritated. This went on for 3 days. They even told housekeeping not to move my chairs to the edge for the sea side view. I called the front desk and the same gentleman who showed me my view of the seaside with my chairs now claimed I was not allowed to put my chairs there. Both of our “sea side view” rooms opened to the stone wall but I was no longer allowed to sit by the seas side. I challenged him on the conflicting information and I received a phone call from another member of management demanding that I do not sit near the sea. Needless to say, I felt it was very rude, condescending and unprofessional that they catered to a bitter couple that did not want to share the view. From the way I was treated by management and the extremely rude couple, I would never return. The restaurant staff and the housekeeping staff was extremely pleasant. The management definitely gave beyond a poor experience that left a very sour taste of the resort and I will never return, and I will never speak well of the resort.

Beautiful property, but mattresses could use a refresh.

Incredible facilities and amazing staff. Location is the best on the island. The only issue is the resort is so good you barely make the most of it! The photos don’t do this place justice.

There were times communication could’ve been better, ie we didn’t know about the secret path down to Fiscardo without asking ourselves - at check in it might be nice to do a full run through of this sort of thing. It led to us having lots of nice little surprises throughout our stay though on the plus side!

We had a wonderful time at the hotel. We just off a 10 day cruise and we needed a place to unwind and relax. Great room and property, the food was excellent! I highly recommend this hotel.

The property was amazing feels very private and integrated to nature.

A lovely week here at this great hotel. Well kept and very nice rooms. Bar/pool/restaurant/housekeeping staff all excellent and really helpful. Reception staff were on the whole really friendly. Eleanor on arrival was great and Denise really friendly and helpful. Reception guy who checked us out was miserable which was a shame. I’d wholeheartedly recommend this place although the leaving was not pleasurable due to their unhelpfness and unwillingness to honour what had been promised us. As we had not arrived until very late on the first day we were unable to have an evening meal that day which meant that having paid for half board we were effectively a meal short. Denise had agreed that we could use our half board allowance for a lunch on the day we were departing (and made a point of telling us that when we had our last breakfast) but when we tried to do so were refused and they would not take my word for it which made me feel like I was trying to get away with something. Such a shame to finish on a negative note when everything else had been fabulous. Would definitely have been 5 review otherwise.

Lots of delicious choices!

Looking at the advance pictures we wondered if it would live up to the advance billing and it did and more. The staff were welcoming and the the family owners were passionate about their life's work. We came for a wedding but will definitely look into coming back even though it is a very long way.(Calgary Canada)

We came to Emelisse for a day pass, to check it out in the interest of booking it for our stay next year. We enquired over email exchange, and double checked over the phone in the morning to confirm that we were able to still come. However, on arrival the staff were nothing but rude. There were no signs or directions to get around the hotel, so had to be taken by a member of staff after getting lost who continued to speak rudely of us infront of our faces thinking that we couldn’t understand as he was speaking in Greek. When we arrived at reception, we were told off for arriving 12 minutes before we had agreed, and then staff decided that we were not allowed to use any facilities until 11:30 despite having verbally agreed we could that morning. The attitude towards us was nothing but rude and dismissive. Considering that they charge €95 per person for a day pass, and then speak to guests with such disgust was awful. They said that the facilities were closed, however we had passed them earlier and seen that everything was indeed open and busy. I wouldn’t reccomend this hotel to anyone wanting to visit for a day, I’d hope they’d treat their guests better but I for one won’t be returning as a guest.