Quinta Jardins do Lago

We appreciated the peaceful, tranquil setting and beautiful gardens in the out of town location. Central Funchal easily accessible by the courtesy minibus. Very comfortable, clean and sizeable room with garden view. Staff always attentive and provided friendly service. All the food (especially breakfast) was of a high standard and good value.

Wonderful location set in stunning gardens. The staff are extremely efficient and friendly creating a relaxed atmosphere. Rooms are spacious and comfortable with a lovely balcony or terrace overlooking the gardens, The whole hotel is impressively clean and beautifully decorated. The location of the hotel ensures a quiet environment. Considering the 5* experience we had the price was great value and we would not hesitate to return to this haven of luxury.

This is simply a wonderful hotel. Everything about it sustains a seamless feeling of careful thought and execution. This was our second stay, and we vow it now will be an annual sojourn.

Overheard at the 'Quinta': "our 17th visit in 12 years", "We've stayed here 9 times". Repeat visitors are very evident from the TripAdvisor reviews as well. It is easy to see why, because or a certain type of traveller, this place is absolute perfection. The history of the old building, the quiet setting, the beautiful gardens, the all year sunny climate, the classical food, the homely bar, the brilliant staff. Whilst the accommodation is not the sort of 'modern luxury' you might get from other 5 star hotels, I'm not sure you will get this level of service many places elsewhere - you are genuinely not just a number here, it is truly personal. We visited reception a few hours after checking in - we were recognised, our names were known. We arrived at 1pm and were shown to the pool bar/restaurant as our room was not quite ready. After lunch we were given the tour of the room (our bags had been taken to the room as you'd expect). We stayed in one of the junior suites which are in the old building. It was a very large room with a four poster bed, large bathroom with twin basins, separate bath and separate freestanding shower. But the real reason for the tour was to show the private roof terrace - entirely unique to room 201 across the entire hotel and in addition to another private balcony. The room was kept clean and the evening turndown service included chocolate truffles which was a nice touch. The service staff were always plentiful and efficient, and the reception staff were so welcoming and friendly. Nothing was too much to ask. The gardens are extensive and luscious - they must be rivalled locally only by the Monte Palace - but these are yours alone to savour throughout your stay. The setting is all geared up for ultimate relaxation, and it seemed as though this setting and the service were what draws people back. Well that and Columbo the tortoise that roams part of the grounds. Most guests were much older than my wife and I but from our perspective this ensured the calm and serene surroundings remained unspoilt! There are no true negatives here, nothing that merited losing a 5 rating. There are some minor things I thought that were worth sharing for first time guests: - A by-product of the rooms in the old house having very high ceilings is that the quiet, integrated air-conditioning struggles to get the room genuinely cold. A fan was brought to the room without question to better move the air at night and we kept the hotel room card in it's power slot 24/7. But if you need a 'fridge' to sleep in at night then consider one of the rooms in the new building. - Dinner is a formal affair of several courses, cycling daily across 14 menu variations. Choice on the day is limited to one of two mains if you choose the half-board supplement, though we discovered over time that an a la carte menu was available if you had stuck with a B&B board option. There is a vegetarian menu available when requested, typically variants of the regular half-board. Minor variations were made when requested, though we would probably forego the half-board discount on a future visit and just eat a la carte for nights that we chose. Got most guests this would not be any issue. There is also a separate evening bar menu (or via room service) which is like a smaller version of the excellent pool lunch menu, so there are further choices for those seeking peace of mind food-wise. - The pool is kept at 25C - we found it a bit chilly to be in for a prolonged period (the same temperature as the ocean in September). The adjoining hot tub is 34C (and very warm) by comparison. These are 'nit-picks', mainly to inform decisions about staying in old or new building, and whether to opt for the half-board supplement for some or all nights. We have a lot of places to visit on our bucket list, but our experience at this hotel would attract us back to Madeira again sooner than even the beautiful island itself might have done otherwise.

Atmosfera, przepiękny ogród, pyszne śniadania

This was a treat for our 40th Wedding Anniversary and what a treat it was! Set in a beautiful garden, away from the hustle bustle of the city sea front and port, with a complimentary bus service to and from Funchal centre we were able to access the local sights and transport to other parts of the island. The room was large, with a small balcony overlooking the garden. The entire hotel and grounds were well maintained and the service excellent. Perfect for relaxing.

The property was absolutely stunning, the staff was fantastic and they all tried their best to make sure we have a lovely stay

The breakfast options could have been better and the meals for dinner weren’t always fantastic but it was still nice