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6.8 / 10 Guest Rating

Hôtel Astrid

11 Place Bernard Tissot, Rouen, 76000, Rouen, FR

Hôtel Astrid - main view

About the Property

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay.

Buffet Breakfast: Start your day with a daily buffet breakfast available for a fee.

Central Location: Stay in one of 38 guestrooms with flat-screen TVs, just minutes away from popular attractions like Tour Jeanne d'Arc and Hotel de Ville.

Immerse yourself in comfort and convenience at Hôtel Astrid in Rouen. Book now to experience the best of this vibrant city!

Facilities & Amenities

Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
ATM/banking
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
Electric car charging station

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property caters to LGBTQ+ guests. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.8
Good92 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 2, 2022

"Spacious but not good internet"

6.0

Good location, spacious rooms but lacks reliable wifi. The beds need a lot of improvement too.

Helpful?
C
Cristiane
Verified booking
Standard Room
Stayed in Dec 28, 2021

"Good"

4.0

Cheguei perto das 18h. Havia um aviso na porta para ligar para um celular, porém eu estava sem sinal no telefone. Por sorte alguém chegou também, assim pude entrar para o check in. Caso contrário,não poderia entrar. A recepcionista foi muito simpática e falava inglês. Apenas uma toalha de banho, sem toalha de rosto ou tapete para o chão do banheiro. O quarto não foi limpo enquanto estive lá. Desde quinta quando cheguei, apenas domingo foi tirado o lixo e trocada a toalha. Travesseiro baixo e água do chuveiro que não esquentava. O chão continuou sujo todos os dias da minha estada, sem limpar. A única vantagem é a proximidade da estação de trem.

Helpful?
E
eric
Verified booking
Standard Room
Stayed in Dec 25, 2021

"Exceptional"

10.0

Très bien

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 5, 2021

"Cauchemar à l'hôtel"

2.0

Arrivés à l'hôtel pour prendre possession de notre chambre à 14h, ce fut impossible de se reposer l'après-midi à cause d'ouvriers effectuant des travaux juste en face de notre chambre. Refus de notre demande de changement de chambre car selon la responsable l'hôtel était complet. Confort minimaliste (déco, débit de la douche, insonorisation quasi inexsitante). Hôtel très bruyant et que dire des 4 personnes qui "zonaient" dans l'entrée de l'hôtel vers 23h30 dont la réceptionniste du début d'après-midi. Avec des effluves d'herbes peu recommandables. En partant le lendemain matin, c'est la femme de ménage qui a récupéré nos clés. Tout ça pour 55 euros...

Helpful?
S
Sylvain
Verified booking
Standard Room
Stayed in Dec 5, 2021

"Excellent"

8.0

Très bon hôtel pas trop loin de la gare sncf très pratique

Helpful?
M
MONOPOLY
Verified booking
Standard Room
Stayed in Nov 24, 2021

"tres bon rapport qualite prix"

8.0

Tres bon rapport qualite prix hotel tres bien situe proximite gare et tres proche centre ville

Helpful?
R
Robin
Verified booking
Standard Room
Stayed in Nov 1, 2021

"You wouldn’t put animals"

2.0

Tiniest room I ever saw. Not possible to use the WC and shut the door. The hotel was a buiding site, new doors fitted to room still had protective foil on. No towels in room. No one on reception to ask in the evening. No housekeeping , my room wasn’t cleaned or bed made during my 2 day stay. Defective light bulb in washbasin area and no hot water.

Helpful?
T
Tom
Verified booking
Standard Room
Stayed in Oct 28, 2021

"Reasonable hotel but no night reception"

6.0

The breakfast was nice and the reception lady friendly. It was clean and the lift worked. But my son got locked in the toilet because the lock was old and unreliable. We tried to contact reception for help but they went home at 9pm. This was not helpful or professional in my view. The room was cramped. But the hotel is well located for city centre site seeing as it is directly opposite the main railway station

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 23, 2021

"Calamiteux "

2.0

Hôtel bruyant (des hurlements, intervention de la police, du bruit les deux nuit où je suis resté… je n’ai réussi à dormir que 2h par nuit) Vieux, mal entretenu, les partie communes sont abîmées, sales. Le service est calamiteux. Je suis resté deux jours. Personne n’a été capable de me fournir une facture avec le bon montant et avec les bonnes coordonnes de facturation que je leur ai écrit à deux reprises... Cela fait deux jours que j’ai quitté l’hôtel et j’attends toujours la facture que l’on devait m’envoyer par mail.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Oct 20, 2021

"suffisant pour le tarif"

8.0

Agréable pour 1 nuit, mais voisins bruyants. Sinon c'est simple et relativement propre. Un peu d'odeurs de tabacs suite à non respects des consignes de certains utilisateurs qui fument même dans les couloirs.

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