Paradise Resort

I originally booked the hotel for 2 people which later a third member of our party added an additional request to stay with us, meaning we would have 2 rooms. When we arrived and unfortunately due to an earlier arrival of a large group and the unexpected additional volume of the group they gave one of our rooms to the group without our approval. This resulted in 3 of us sharing a room. The new room they gave us had a sofa bed and a king size bed. The room was comfortable and accommodating but I can't say the same for the sofa bed.

the place was perfect to stay, simple and silent but elegant.

Just got back from Santorini. The hotel is in a quiet/non-touristy part of the island. Within 20 min+ walking distance to beaches. Hotel is very clean and staff is friendly in helping to arrange activities and transportation. Our main complaint was that the beds were hard (told they were "anotomic" by staff) and towels were so brittle that when used by guests they tore very easily. We were charged 5 Euro after spending almost 1,000 Euro total for our accomodations! This did not go over well with my travel group. The breakfast was the poorest we had in all of Greece...guess I just picked the right hotels on the first two islands. The female older staff complained that we dirtied the towels; we were not to use the towels at the pool...she even complained that she could not keep staff at her hotel...probably because she complained too much. This is the first review I have ever written for a hotel...I have stayed in many around the world. The reason I decided to write this one is because of how the 10 of us were treated when one over bleached-brittle towel got ripped. It left us feeling like we would never go back. Hope the 5 Euros and the arguments that followed was worth this negative publicity. Be sure to rent a car...makes Santorini much easier to enjoy:-) There are a couple great restaurants within 10 ft of the hotel. Good Luck!

As a loyal returning customer to Best Western chain hotels, We were used to a certain level of services that are inexistant in this hotel. The hotel location is not convenient at all, being at the other end of the island, and having nothing to do in the neighbourhood. Breakfast is poor, and the Management is so strict that they refused us to have it outside ! Concerning the room, do not pay any extra for a view, as there is NO view at all that is worth paying for. The room was clean, very tiny shower, but unbearable bad smell coming out of the sink, we had to leave our windows open all the stay. Besides all this, there was no room service, and we didn't even have a phone in our room...

The hotel is very good. The only thing that we didn´t like was the breakfast because it wasa little simple.

The hotel was clean and nice, but the room was a bit spartan. The breakfast was only average. The main problem was the location - buses run once per hour, go only to Fira, and are sometimes hot and crowded. But if you have a car or even a scooter, it is a wonderful quiet alternative to the frenetic crowded town of Fira. I would stay there again, but rent a car next time. (If you stay there, go to Maria's taverna across the street - good food and friendly local people.)

The hotel staff are lovely, it's a 3star hotel and worth it's stars. The hotel itself is beautiful, lovely surroundings, and quiet. In a quieter part of the island, you will need to get a rental car to get around. Or you can take the bus which goes to Thira, the main city a few times a day. The negatives were some dated towels, grey and hard; breakfast was very samey, basic, and not changed up, and some bits a little dated. But overall we were happy with our hotel choice, the positives outweighed the negatives :)

Our experience with the staff was perfect... the location was perfect.... nothing to complain about! Gave dining options a 3 because the hotel only offered a continental breakfast.. which was excellent.

I stayed at this hotel for 3 nights in Santorini and it was an experience from hell. In terms of cleanliness, well on the first day, there was a chunk of hair in our shower! the bathroom area for some reason smelled like sewage and everytime we turned on the AC, the smell would get worst. The towels are a MILLION years old, they're more like sandpaper. We got yelled at for taking the towels because there're apparantly signs in our room, in the bathroom specifically that say we can't but there were none. The beds are hard rock, VERY uncomfortable. The full breakfast is 4 pieces of bread and jam and butter with tea/coffee/juice. The coin slot on their computer was out of order so no computer use/internet. All the hotels I stayed at on the other islands had a free shuttle on the way back to the port except for this one (30 euros). It was such a horrible experience at such a horrible hotel and i just don't understand how this hotel has a 3 stars rating?!?!

The hotel Paradise is one of the best in Santorini(we stayed in 3 Hotels in Kamari, Parissa & Akrotiri). The main problem is the manners of the Manger and his wife and the way they speak to the customers. From first day we felt as we are in the military camp. We paid money to feel relaxed in the hotel and enjoy our holiday, but the way they treat us we did not wanted to speak to them again. Last day we had our boat to Athens at 1pm and asked the lady in charge if it as ok to stay in our room 30 minute longer. Although the hotel was half empty and nobody would check in to that room, they make us to get out and wait outside. I am not sure who wrote the other 3 rewiews, but our experience is that if you don't want to spoil your holiday because of rude manners of it's staff, it is better to choose other hotel with less facilities but with welcoming hosts.