Killarney Oaks Hotel

Had lunch there.Caeser salad was appalling. Just lettuce and few croutons very fatty bacon just terrible. Staff were lovely

Absolutely horrible!!!! I DO NOT RECOMMEND We stayed for 1 night We saw a deal for 1 night - 3 course meal - breakfast ! First off there was a wedding going on so we were rushed at reception just handed our room key , not even told what direction to go Got to our room and there was no thermostat - room was boiling , couldn't open the window as there was a carpark right outside the window We rang up for room service as didnt want to go down to eat as it was to busy over the wedding going on When we asked on the phone could we have room service we were told no as it wasn't included in our deal , We said we would pay extra for room service but it was still no We asked what was the option for our 3 course meal as we said well have to go down and the person on the phone wouldn't tell us what the option where just that it was a set menu and wouldn't tell us what that menu was We hung up and we're so angry as we paid alot of money for this! We waited a little while longer and we said well just order food we had to pay €100 extra excluded room service for this meal When the food arrived the staff delivering the food spilt some food on the floor of our room ( they replaced ) We started with our starters which was fine We then went on to our mains and oh my god !! The portion was tiny ! The beef tasted off abit so we left that We moved onto our deserts and we got the chocolate fondant . They had put lemon juice all the chocolate fondant and ice cream all we could taste was lemon I would not recommend this hotel and I really hope you could change as people are paying good money so expect to get good treatment and good food !

Pancake machine and yoghurt

Not keen on buffet style service. Other hotels we stayed at cooked to order which was much better. Could hear a lot of noise at night when other guests arrived back.

There is nothing specific I can comment on regarding the facilities, as my stay was cancelled.

My email was ignored, and despite giving early notice and fair alternatives such as rescheduling or a partial refund, I was still charged the full amount with no flexibility or consideration.

Location was excellent

This is not the hotel’s fault but starting at 8am and having lunch at 11am felt bizarre! When in Europe please do as Europeans do.