Hilton Grand Vacations Club Tremblant Canada

We had a very good stay at the property. The hotel front desk was really helpful and welcoming. The hotel is close by to many attractions and dine in options.

Was there 2 days NO house keeping and all I seen was American Hilton members that we super annoying

The property was beautiful and close to the hill. The room was clean and nice that the bedroom was on the upper floor.

The fireplace wasn’t working and that was the only downfall. So nice having a fire after a day of skiing.

The management of the Club could not accommodate our simple request to avoid our multiple moving. This is - in spite of 18 years of our Club membership and we clearly declared in advance to be ready for taking any kind 1 BDR with only requirement to avoid the room changing! But... They pretend it was impossible to offer us continuously any style/kind of 1BDR for our long term (9 nights) stay; but in reality it looks like they simply does not want, or do not care it happens! After we book our last staying and wrote to Cub, 3 other members of Club (our friends) did their shopr-term booking in parallel. Unfortunately, it was impossible to book our 9 days in one shot (unavailability) and we were obliged to do it like 2+2+5 nights (all for specifically 1BDR staying)! In result, now Club obliges us to move 3 times with all our stuff and 2 small children because of 3 bookings... This convert our vacations into hard temptations and destroy all pleasure of staying. Especially - because every moving eats particle whole 1 day of vacation and gives so much stress... Honestly, to avoid that issue, we asked +/-2 weeks in advance to keep our family in the same room: we were OK to accept the cheapest or worst available room! Thereby we plead again the management or whoever overviews the comments, to hear us and make sure we do not move 3'd time tomorrow!!! We hope the long term members must have at least some chances to be accommodated or to expect more Club's cooperation in similar case! Until now, we had never so negative experience in Club before; event though some extraordinary situation happened also... Hope, this time it was a simple misunderstanding, our issue will be fixed properly tomorrow and let believe it will never reproduce again! Please work with the management of the Club and/or at the Reception Desk to avoid this type of issues in the future: some softness will serve for better for every side of this issue... Cordially, Lilia S. - wife of Igor Volokhov, member of the Club since 2007

We always enjoy our stay at this property.

We have stayed here many times. Always a pleasure and easy walk to the village.

Great location. Very clean.

It is not made clear on the Hilton Grand Vacation Mont-Tremblant website that the hotel does not have any food service, a real drawback when the only restaurants or groceries are not within walking distance, you would need to take your car and pay to park. Shuttle stops at 5pm in September. We were visiting for one night only, the hotel was not able to check us in until after 4pm, and despite the Expedia booking indicated 11:00am checkout, we were told that was for owners only, other guests checkout was 10:00am. The front guest team was lovely in any case, and the outdoor landscaping and amenities are super.

All good!