Grassmarket Hotel

The location. Very convenient. Also the staff were extraordinary in their friendliness and ability to help at every opportunity. Will return to stay again.

There was nothing to note.

Room was big and clean. Breakfast was very good

No lift to go to some rooms on upper floors, narrow foyers, feels extremely claustrophobic. Windows in the room are broken, do not open.

Location ok if you are a tourist or visiting for work or the university - I was not any of those.

I really struggled with the layout of the place. I had heavy baggage and getting up to my room, which in a part well beyond where the elevator reaches out the back somewhere with lots of twists and turns, was a big struggle.

La localisation de l'établissement

Le grincement du sol

The rooms were very clean and beds were comfortable. We are centrally located close to everything. The staff was very lovely..

Location of the hotel is good.

The hotel is centrally located, which is a positive point, but the noise from outside was a serious disadvantage. There was loud noise until around midnight, and because the window insulation was not good, the noise could be heard clearly in the room until almost 1 a.m. The room was generally clean, but unfortunately I cannot say the same for the toilet. Another major issue was the shower. The water was constantly very hot, and the temperature control did not work properly. Also, although I had selected a double bed online, when I arrived at the hotel I saw that two single beds had simply been pushed together. Since there was a gap/division between them and it was not one proper bed, it felt more like sleeping in a single bed rather than a real double bed. In addition, one of the windows did not have a blackout curtain. As a result, too much light entered the room, which made it difficult to fall asleep at night. Considering all these issues, the hotel was far below my expectations for the price paid. For the facilities and comfort provided, the price was definitely too high.

Central location, staff in the hotel were very friendly and helpful

The breakfast provided with the stay in the pub next door was terrible. The service was grudging and the food was substandard.

Fantastic location and the staff were friendly and knowledgeable about goings on and ways to get about. In the middle of many bars and restaurants and short walk to historical tourist areas.

Plumbing was chaotic. Sometimes showers would be hot or not and sometimes scalding or cool. Free cappuccino in the lobby was great but occasional bad milk spoiled the morning.