Negril Escape Resort & Spa

The chefs was great and front desk person was great however the room Roche the pillow is dirty and the room was also leaking you could see the water in temptation and they had a water bubble behind the TV on the wall

It needs lots of updating, Pool was dirty. Breakfast was actually very good. Front desk personnel or other staff did not know anything when we asked about our surroundings or places to go. The shuttle driver knew a little more. Don’t think I would stay there again. Pictures looked a lot more beautiful than reality.

The view of the sea, was beautiful. The persons there wasn't aware of my booking or arrival, so i didn't get what i paid for. I didnt have a restful night because the AC remote doesnt work with the unit, and i could not control the temperature, nor could i turn off the ac unit, so i was extremely cold throughout the night, and there were no-one at the main office after 8pm to rectify my situation. Then the rooms and facility was far from what i was expecting or bargain for. For the cost, i could have gotten another place with better facilities. The pictures of the room on the site and what is actually there, is totally different and not in a good way. I am totally disappointed with my stay and regret every going.

The property is badly run down and is in need of a complete remodel. The beds are uncomfortable, the pillows horrible, the showers were nasty, no hot water. The pictures of this property must have been from 15 or 20 years ago. Do Not waste your money on this resort.

The Lady in the bar area and chief was good. Great customer service for those 2. The lady that owns or runs this place has her son living on property with his dog that has maggots in it's behind. The dog is let loose and wonders into the area where you eat. The place is dirty and has insects, roaches, there were some kind of bug eggs in one of the beds. I have poctures if you need them. The outside view is beautiful, other than that Awful!!!!

The property was lovely, the view was spectacular. Staff was wonderful. Need a little renovating, but overall i would recommend it.

It's pretty cool the view is awesome and inexpensive. You get

It was awful I will never recommend that resort ever!

this is a beautiful place with Great people that work there they make you feel like family right away Danyelle at the front desk is especially sweet and even remembered my name the next day also the driver can take you wherever you want there are plenty of restaurants nearby you can walk or he can take you in a fun big bus but the best part is Andrew at the scuba center we did a beginners course and the diving /snorkeling is amazing right at the ladder off the cliffs in front of your room if you want a “real”experience in Negril and not one of those typical all-inclusive‘s that are so overcrowded this is the place ! they make you a great breakfast and just jumping off the cliffs and swimming in that beautiful water was amazing...but the people could not have been nicer

Nice, quiet place. Nothing fancy. Worth your money. Very "Jamaican" vibes if you want something other than the resort "still in America" ordeal. My son and grandmother enjoyed it. Food was satisfying, considering it was complimentary. It was worth it. Fresh fruit and traditional Jamaican breakfast options. If sleep comfort is import, got elsewhere. Beds feels cheap and stiff. It was in a perfect area of Negril. Not far at all from Ricks Cafe. No ATM on the property however. Also several are dogs on property. I would not stay here again, but only due to the dogs. Overall, if you just want to chill and dont want to pay for an expensive place, I would recommend here. The hotel aesthetically, has SO much potential, but clearly no one to lead it there yet. Needs investing in.