Royal Palace Hotel

Great place to stay

Lovely location and well converted facility. Staff friendly.

Check in and the excellent breakfast are at the luxury traditional hotel Sitea round the corner, of which the 'Royal Palace' is a dependence without its own services, which is not clear on Booking.com. It is a converted large 'palace' (town house) with a grand and beautifully restored internal staircase. However, our room - modernised, a bit anonymous, but large and good bathroom - was not on the grand first floor (the 'piano nobile') but on the mezzanine floor below, which is really meant for the servants... meaning quite low ceilings and small windows. Moreover, as opposed to the Sitea which is located on the pedestrian Via Carlo Alberto, the palace stands in front of it at the corner with Via Cavour, which is rather trafficked, so you have to keep your window closed. We should have booked directly with the hotel to get a room on the piano nobile or higher and/or on the Carlo Alberto side of the building. Sorry Booking.com! This said, the annex is just as impeccably and professionally run as the hotel itself, from the front desk to the bar to the valet service. All rather expensive but worth it.

We loved the service, the soft bed, the great advice, the breakfast, the big bathroom, the unique setting. So many things to love about this hotel. A treasure in Turin. Marco was exceptionally helpful.

Location, the butler, friendly service, use of sauna

Nothing

Wow! This hotel experience was one of the best ever. The staff, particularly the reception clerk and the butler for the suites property, were beyond attentive, helpful, and supportive. The room was incredible, but the service was over the top!

Excellent location and extremely professional staff who really are the highlight of the hotel. The room was extremely large and did maintain some level of authenticity to its historic architecture. The bed was also very comfortable.

The rooms have no insulation between them, so the neighbors kept us up most of the night till we banged on their door and to their credit they kept the noise down. The shower water pressure was also very weak and the furniture and general interior design significantly cheapened what could be a luxurious experience in a historic property.