Fairfield Inn & Suites by Marriott Birmingham Fultondale/I65

OK for my needs

Check in was amazing as I was able to check in early. The staff is always friendly. The room AC was excessively noisy and therefore very difficult to sleep.

Great place to stay! Nice size clean room well appointed. In a great location with plenty of gas, food shopping options. What I really liked was how nice and quiet this hotel is, and the beds are comfortable. So I was well rested which is my main interest in a hotel when traveling. Highly recommend.

Everything was amazing!

The place felt very clean. The bed and pillows are incredibly comfy! Bathroom was large, the fold out couch was great for one kid but a little small for 2. The pool is indoors but was really cold and quite small. The breakfast was incredible!!

Location was great. The room layout was nice. The phone didn’t work, the bed was really uncomfortable (hard), and there were tiles missing in the bathroom.

Unfriendly staff at check in and at breakfast. The hotel needs updated & does not look like the preview picture. We had 2 rooms: One of our rooms had a smell to it even though it was a non smoking room . The lobby & the gym smelled very musty, we were unable to use any apps on the tv, our shower had a crack in the side wall & felt as though the floor may give out when using the shower, toilet rocked when you set down, the pool had a film on the top of it & smelled so strong of chemicals I wouldn’t even let my children use it. Our phone did not work when the front desk called for a noise complaint that wasn’t for us as we were asleep, it rang but you couldn’t hold a conversation on it, nor could we call the front desk so my husband had to go down to see what was going on. The second room didn’t even look like it was actually ready for our reservation, it was dusty & there were no trash bags provided In any of the trash cans. Thankfully we were only here for 1 night!

Unfriendly staff at check in and at breakfast. The hotel needs updated. One of our rooms had a smell to it even though it was a non smoking room, the lobby & the gym smelled very musty, we were unable to use any apps on the tv, our shower had a crack in the side wall & felt as though the floor may give out when using the shower, toilet rocked when you set down, the pool had a film on the top of it & smelled so strong of chemicals I wouldn’t even let my children use it. Our phone did not work when the front desk called for a noise complaint that wasn’t for us as we were asleep, it rang but you couldn’t hold a conversation on it, nor could we call the front desk so my husband had to go down to see what was going on. The second room didn’t even look like it was actually ready for our reservation, it was dusty & there were no trash bags provided In any of the trash cans. Thankfully we were only here for 1 night!

staff very friendly, very clean, breakfast was best Ive seen. Beds comfortable

The person at the front was so kind and friendly. I had been on the road for 5 hours, and he allowed me the check in early.