Royal Garden Reynosa

Dirty

had an issue with our room not cooling so we called the front desk and they said it was our mistake because we had lowered the a/c too low causing the a/c to freeze even though it had not been cooling since we got there. eventually we were moved rooms very late at night and it was frustrating going back and forth as our babies were already asleep. Spoke to the manager the next day and he was so amazing with us apologized for the situation and invited us to come back

Great find to stay in Reynosa, Tamaluipas. Bar and Restaurant on premises. Parking on site and a pool.

Muy tranquilo, limpio,y seguro

Hotel was clean, staff was friendly.

We liked the location, parking, price and service plus a large shower, overall a great choice

loved the hotel

Although it's is clean, you can notice some wear and tear in the rooms and hallways. You can see a lot of food trays in the hallways from people eating in the rooms.

very clean, fast check in

Great stay, the food was not great marginal at best. Beer was served in a glass with ice