Days Inn by Wyndham Portage Indiana Dunes National Park

Great service planning on staying again in the future 😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃

Location and price

Security - lock to room and outside were broken The room has been cleaned Ave stocked but towels from previous customer were still hanging behind door

Price and location.

Black mold in bathroom.

The location was conveniently 10-20 min from most things to do, made it easy to navigate from the property

Day one from the jump haven’t even brought my bags in the room, Cleanliness was very poor, walked in to my room to be met with GLASS SHARDS ON THE FLOOR! Clearly set up for my arrival, HOUSEKEEPING has CLEARLY NEGLECTED the BASICS of sweeping, mopping, vacuum, wipe down of anything. bringing this to front desk attention it was literally laughed off “ haha glass?” “I’ll have housekeeping stop by sorry haha” walks away from desk, completely disregarding any safety standards or cleanliness standards non the less offerings anyway to insure or make my stay better moving forward. Housekeeping arrived to clean my room AGIAN I stayed to Make sure I pointed out all glass shards located in multiple areas by bed and door, couldn’t help but notice after a half effort sweep job the lady goes around with a unmarked spray bottle and began spot Cleanning with a black dirty mop using it on the floors and even the tub it’self, leaving behind a horrible mildew smell. Witnessing the poor effort of the front desk and housekeeper, me and my wife decided it would be less of a headache than dealing with staff that didn’t care and the fees of booking another stay on short notice we were forced to buy proper Cleanning products for our own room, ON OUR VACATION WE CLEANED OUR OWN ROOM MOPPED AND SANITIZED all three days. Yes housekeeping showed up daily but due to the PUNGENT MILDEW smell they were leaving behind with the DISGUSTING BLACK MOP head using it beyond the floors on most surfaces not to mention smoking just 8ft away from the door made the halls reek of fresh and stale cigarettes. My room key seemed to need a minimum of 4 tried to get the card to read and grant access which gave plenty of time to notice all of the walls and doors were clearly painted over 4 times with old damage still very visible and detectable just no effort for upkeep, slap some paint on and call it brand new seems to be the go to move for anything damaged on site.

Juice, milk, Jimmy Dean sandwich

Same menu everyday, only 1 muffin left everyday, rotten oranges in bowl,very green bananas,,ants in the bathroom, bathroom door loose and wouldn't close, ice machine not working

carpet in the hallway dirty bathroom floor not cleaned very well. well not recommend anyone to stay there.

The customer service was unsatisfactory, and the lobby was heavily permeated with cigarette smoke. Employees require further education regarding Mannazima.

Overall, the cleanliness was unsatisfactory, and the customer service requires additional training to enhance their interactions with customers and guests.