Club Regina Los Cabos

The positive thing first amazing view. Service was average in the restaurant. Bell hop and transportation hit and miss most of the time they either forgot to pick you up from your room or they forgot to have your car up front for you. Reported leaking shower door 8 here and know one showed up to fix it and the liking shower head. Now the worsted we were invited get a tour of the property and buffet breakfast and then a presentation on joining their membership. Buffet looked like it had been put out at 7 am and we were there at 11 am oh by the way called to get picked up at 10:30 and ended up walking up to front desk to be ready for our 11 am appointment. Had breakfast then taken to see show place was nicer than what we were staying in. Told the place was just bought and was going to get a 30 million updated. Never got shown anything else on the property was taken to do the sale pitch. Started of with attitude that we were not going to join should use the worst and most expensive way to join. When trying to show us all of the services only one of us could see the laptop. Oh by the way it was suppose to be 90 min we were there for 2.5 hours. They pulled out what would have been the best option last and add things they forgot to mention. Later that day we road up with a couple who has had a membership for 10 year. They laughed when I mentioned about the 30 million dollar upgrades. There comment about the place a Chevy place with a Cadillac view. I would have to agree. Major problem with there pitch was they were talking to the wrong person about buying the deal.

It’s been amazing 7 days the service and the staff where great very attentive it’s hard to leave Reyna pool concierge Lucas , Miguel and activity guys Sebastian, Isaac, and the drivers Alex ,Benjamin,Carlos , everyone treated us like family And We enjoyed our drinks and lunches

We love coming to Regina; we do it every year. We keep coming back and we stay longer. Why ? Because people like Reyna, the pool concierge Alejandro , at the pool, the drivers Roberto , Juan , Jorge ,Gato , the best beach and views in cabo, the staff is wonderful, and the building and settings are magical, The spa and the massage ladies there are excellent and very kind. We can’t wait to come back.

Beautiful resort! Not a bad view from any room! Whale watching all day! Alberto M started as our amazing bar tender, quickly we became friends and then family by the end. He has an invite to the wedding! Jose and Rodrigo also took care of us daily for lunch. Many wonderful people on staff. We will see them again.

it was great to see the property again this year in great shape and the view was gorgeous in Winter (my first time there in January). Whales just off the shore every day, all the time made the view even more spectacular!

We have been coming to this resort since it was built in the 1990’s and love it every time we are here, from the wonderful friendly staff to the amazing views from the rooms. We come during whale watching season and have never been disappointed. I would like to recognize and call out one employee in particular who made our stay so brilliant this time around: Thank you to Iran Rodriguez - Raintree should be proud to have you as an employee.

We come to the hotel Regina two times a year, the staff is extremely attentive to all our needs, please come you will not be disappointed. Some notable names are Jesus at pool C, Pool concierge Reyna, Renaldo security.

The view is stunning and sunsets/sunrises are unbelievable. Every day the whales played outside our balcony in the Sea of Cortez but is the bell boys and their captains that make the place Roberto Alex Ivan - capitain Ederberto Jorge Benjamin Carlos Juan Jonathan Armando Ottmar These guys make my day Hector the bartender always made me smile No task to small for these guys. English and Spanish whatever you need Also the concierge Marisa was great

It is wonderful experience in this resort and stuff are very friendly, foods are excellent, services are extremely good. Iran Rodriguez is excellent and very knowledgeable for helping

Overall service is excellent and folks are service minded always looking out for our needs with a smile especially concierge Reyna and Alejandro always busy !!!