SpringHill Suites by Marriott South Bend Notre Dame Area

We’ve stayed here many times and usually have a great experience, which keeps us coming back. This time was a little different. We were placed in a handicap-accessible room—not what we originally requested—but it was the only option available during our stay. We also asked for a king bed but received a different setup. The tub drained very slowly, and although we mentioned it, we never received a follow-up call from maintenance as we were told we would. When we brought it up again at checkout, a maintenance team member said there had been a “Do Not Disturb” sign on our door, which may have caused some confusion. Still, we were told someone would reach out, but that never happened. We’ll definitely be back, as this has been one of our go-to places, and we appreciate the overall experience. Just hoping for a smoother stay next time.

Nothing

Breakfast was good.

I booked the hotel through booking.com and my reservation was not available when I arrived. I showed them my confirmation #, yet it was not in their system. I had to wait another 1/2 hr for a night manager to arrive to make a room available for me.

The hotel was very clean, room was spacious and quiet. Beds were comfortable with ample linens and pillows. Breakfast selection was limited but there were scrambled eggs, sausage and oatmeal which were filling! Overall a great place to stay with plenty of restaurants nearby and a Walgreens in walking distance.

Clean and spacious

Staff were friendly and accommodating. Stay was fantastic!

Restaurants within walking distance.

Some lights were on when we got into the room and the tv had a custom personal message which was wonderful! The room was very clean and spotless and looked beautiful!

room was very nice

we arrived to overflowing trash cans every where. Spoke to evening front desk and employee vacuuming lobby. they acknowledged overflowing trash cans but we woke up to cans still overflowing. Monday am staff much more responsive. Front desk and breakfast attendant had front can emptied.

The location and the room were convenient.

We stayed in a suite for 6 nights. They never came to clean it. They only came once we called them to (after the second night), and did not come again. We had 3 senior citizens staying with us. It was hard for them to feel comfortable in a room with slippery floors and limited toiletries. I asked for help 3 consecutive days, until the person at the reception told me to email the manager. I did so, but never got a response or an apology. Of course, we never placed a "do not disturb" sign on the door, and were very explicit about neeeding the room to be tidied up daily. There were 5 people staying in this suite.