Buckatree Hall Hotel

The hotel is very tired and has been neglected during the last year. Our twin room was clean and everything was okay. They do not provide meals, just a continental breakfast at £6-50. Alright for one night at the price, but probably wouldn't stay again.

The first impression was good: seemed like a decent hotel, the room size was good, had a balcony that was facing the pond. Also, hood location for hikers. However, when had a closer look, we realised that this hotel needed a serious refurbishment: a light didn’t work, a face mirror was missing, the carpets and curtains should get an upgrade. Also, they gave us one bottle of shower gal and one bottle of shampoo for two adults and one child. However, we could go to the reception to ask for replenishment. Basically, the hotel has a potential to do well, but it seems that the management would rather spending minimal amount of money possible to ensure the basic function worked. I would be surprised if this hotel will last in the long run if this practice continues.

The hotel is shocking, unclean, messy, unexpected added costs, not the be stayed at again!

I did not like the Night Manager trying to enter my room with his pass key at 1:45am on Sunday morning!!! This spooked me and spoilt my trip, resulting in a nasty case of delayed shock, including migraine and vomiting. Fortunately before retiring I had taken the precaution of barricading the door with my musical instruments, overnight bags and a very noisy security device, which alerted me to the intruder. I phoned the police at that time, who are very interested in this individual.

Very relaxing atmosphere. Quiet and refreshing

It is nothing special. Needs some investment and modernising.

In spite of several requests, we had no glasses for water or tooth cleaning and only one hand towel between us. Needs complete overhaul as everything looks tired(carpets stained, bedside lampshades and lamps non matching, bath stained etc). Breakfast ok but water for tea luke warm.. Bedroom cramped.

Poor condition, very rundown. Restaurant not operating as council have closed kitchen down, receptionist had no idea when it might reopen. The bar is ‘open’ but they have no stock, only water, ice and wine. Breakfast was packets of cereals. Room had very few amenities. Nice views though. Avoid this hotel. Although weirdly it looked to be full capacity with foreign visitors.

booked two day break , shocked to find out no food , and bar only serve wine . this hotel are still showing food menu on line now . this spoiled the whole point of having a break at this hotel. we’ve have been in hotels all over the world , this the only one we couldn’t get a meal , i think this is false advertising . very disappointing

hotel caters for all, but some do not respect others drunken / load meeting throughout the night, i think the hotel is part of the immigrant hotel structure