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8.8 / 10 Guest Rating

TownePlace Suites by Marriott Ontario Airport

9625 Milliken Avenue, Rancho Cucamonga, us

TownePlace Suites by Marriott Ontario Airport - main view

About the Property

Convenient Location
Situated just a 10-minute drive from LA/Ontario International Airport, TownePlace Suites by Marriott Ontario Airport in Rancho Cucamonga, California offers easy access for travelers.

Comfortable Accommodations
Each room features a kitchenette, flat-screen cable TV, and a cozy seating area. Guests can also enjoy complimentary Wi-Fi and a daily breakfast during their stay.

Relaxing Amenities
Unwind in the outdoor swimming pool and hot tub, or take advantage of the 24-hour reception and on-site launderette for added convenience.

Experience the perfect blend of comfort and convenience at TownePlace Suites by Marriott Ontario Airport. Book your stay now for a memorable trip!

Facilities & Amenities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Studio with Sofa Bed - Photo 1
Queen Studio with Sofa Bed - Photo 2
Queen Studio with Sofa Bed - Photo 3
Queen Studio with Sofa Bed - Photo 4
1/4

Queen Studio with Sofa Bed

Featuring a kitchenette, this studio provides a flat-screen cable TV, free Wi-Fi, a seating area and free toiletries.

37 sqm
Sleeps 2
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Queen Studio with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$217.03

$173.62

Includes taxes & fees
One-Bedroom Queen Suite with Sofa Bed - Photo 1
One-Bedroom Queen Suite with Sofa Bed - Photo 2
One-Bedroom Queen Suite with Sofa Bed - Photo 3
One-Bedroom Queen Suite with Sofa Bed - Photo 4
1/4

One-Bedroom Queen Suite with Sofa Bed

Featuring a kitchenette, this one-bedroom suite provides a flat-screen cable TV, free Wi-Fi, a seating area and free toiletries.

53 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

One-Bedroom Queen Suite with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$341.6

$273.28

Includes taxes & fees
Double Studio with Two Queen Beds - Photo 1
Double Studio with Two Queen Beds - Photo 2
Double Studio with Two Queen Beds - Photo 3
Double Studio with Two Queen Beds - Photo 4
1/4

Double Studio with Two Queen Beds

eaturing a kitchenette, this studio provides a flat-screen cable TV, free Wi-Fi, a seating area and free toiletries.

37 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Double Studio with Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$326.69

$261.35

Includes taxes & fees
2 Bedroom Suite - Photo 1
2 Bedroom Suite - Photo 2
2 Bedroom Suite - Photo 3
2 Bedroom Suite - Photo 4
1/4

2 Bedroom Suite

Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite features air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels.

56 sqm
Sleeps 6
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Two Bedroom Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 Queen, Sofa Bed

Non-refundable
Breakfast Included
20% OFF$424.28

$339.42

Includes taxes & fees

Guest Reviews

8.8
Excellent210 verified reviews
AI Summary

Guests highly rate the convenient location and frequently praise the spacious room.

Categories

Cleanliness8.3
Service9.2
Location9.3
Room Quality8.4
Amenities8.8
Value for Money8.7
Food and Beverage8.8
Overall Experience9.0

Select topics to read reviews

C
CatherineusUS
Verified booking
family_with_children
Standard Room
Stayed in May 29, 2026

"Exceptional"

9.0
Helpful?
A
ArtemusUS
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Don’t stay here"

1.0

Nothing

They canceled my reservation without any reason. Rude and bad service

Helpful?
S
serrenausUS
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"Very clean"

10.0

I think the hotel was very clean, I am very impressed with how clean and neat everything was. Check in staff were very friendly.

My only complaint would have to be checking out and the housekeeping staff, if check out is at 12pm why are we knocking on the door at 9am even with the “do not knock” on the door handle? Then again at 10:30am.. at that point I just grabbed my things and left.

Helpful?
J
jeffreysU5882PO
Verified booking
Couples
Standard Room
Stayed in May 1, 2026

"Impeccable Stay"

10.0

Impeccable stay! This lovely hotel was clean, fresh, and perfectly located for travelers. The room was outfitted expertly with everything we needed, wanted, and requested. The bed was so comfortable, the a/c was quiet, and the amenities were appropriate. We loved the thoughtful friendly staff and would come back through anytime!!

Helpful?
C
chrisrW2304AI
Verified booking
Business
Standard Room
Stayed in Apr 20, 2026

"Stay away unless you want terrible customer service experience!!!"

2.0

The absolute worst customer service from LEVINA... rude, unprofessional, doesn't want to help customers, and thinks she's better than everyone else even though she belongs at the bottom. She even pretended to be in charge and should find work elsewhere... so embarqssing foe the Marriott brand. The place itself isn't fully renovated as advertised and know not all the rooms are suites (separate bedroom) unlike most other Townplace Suites. Stay away from this place unless you want a terrible experience... in the immediate vicinity there are other Marriott brands hotels and strongly encourage you go to one of those places that carry the Marriott brand well and know how to provide good customer service.

Helpful?
T
T7386FNdavidk
Verified booking
Business
Standard Room
Stayed in Apr 6, 2026

"Multiple Issues as an Ambassador Elite Member"

4.0

I booked this hotel in January for a stay in late March 2026 through Marriott's website on a State Government rate. Two days prior to check-in, I received an email from a Jesse Hudson who was identified as the Area General Manager, indicating I had booked a Federal Government rate and that I would have to pay on a Federal Govt card. I quickly responded that it was a State Government rate to which Jesse replied that then it would have to be booked through a specific California travel agency. I once again replied that I had booked a general State Government rate and that I would comply with the requirements by providing my Government ID. I am an Ambassador Elite Member and had to copy my personal ambassador before due to this lack of customer service and to verify Marriott's policies regarding reservations. Jesse never replied to my email to confirm my reservation would be honored. Upon check-in (after midnight) I received a digital key and used that to enter my room. Despite having my card authorized in the digital check-in process, a front desk employee proceeds to enter my room at 5:30am without knocking. I was fast asleep as I had not returned to my room until after 3am. Luckily I had the deadbolt on, but they did not announce themselves before their entry. They then indicated I had to go to the front desk to put a deposit on my card for the stay despite doing online check-in. The physical hotel is fine, but the customer service is about as bad as I've experienced at a Marriott property, and I've been to a lot of Marriott properties. There are much better hotels in the area.

Helpful?
D
DianeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 27, 2026

"Only if you have to."

5.0

Not much.

Noisy. Initially the AC and television were not working and maintenance had to come in - very inconvenient. Room next door very loud at 110pm , lasting for over an hour.

Helpful?
M
MatthewusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 22, 2026

"Exceptional"

10.0

Easy check in, quiet, clean. Decent breakfast. Friendly and helpful staff. Great location. Good value.

Parking fee

Helpful?
C
ContrerasusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 3, 2026

"Good"

9.0

Breakfast and clean

Noise outside of my room

Helpful?
N
NormabrBR
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"Péssima experiência. Não recomendo."

1.0

Boa localização.

A reserva foi confirmada com duas semanas de antecedência. O valor foi pago e debitado através do cartão de crédito. No momento do check in fui informada que minha reserva não foi confirmada. Ocorre que recebi o e-mail de confirmação e o valor pela acomodação foi pago com antecedência. Assim sendo, como o hotel pode não permitir o check in, alegando problemas com meu cartão de crédito, se a reserva já estava paga? Fui obrigada a pagar por outro quarto, porque mesmo apresentando a confirmação da reserva e do pagamento, o atendente do hotel disse que o problema somente poderia ser resolvido através do booking. Procurei o booking e nada foi resolvido. Fui informada que nāo obtiveram resposta da acomodação. Por todo o exposto, considero que os serviços prestados pelo booking e pelo hotel deixam bastante a desejar. Vou pensar duas vezes antes de utilizar novamente os serviços de ambos. É lamentável.

Helpful?