The Spice Ship

Lovely room, lovely staff. Was very busy on arrival but staff were still very welcoming and helpful.

The noise from the road at 6am🙈, would recommend providing 2 sets of ear plugs rather than 1 between 2 of us. Other than that was a great place to stay

Great service and compassionate help as our visit was to visit hospitalised family member. Were able to have later check out for am hospital visit before long journey home. Great food and atmosphere all around

Room are fantastic and really clean

45 minutes after sitting in the restaurant and still nobody asked me if I'd like to order. And many other customers were complaining,I got tired of waiting so went somewhere else to eat obviously the staff can't cope if things get a bit busy. Second stay here first was great but this was terrible.

The bar downstairs was great, good atmosphere. The staff were lovely.

The size of the rooms - would be lovely for one person but very cramped for two. My parents were in room 2 and that was tiny, too small to be functional.

Friendly staff

Room very small. Advertised with “wardrobe” reality rail in an alcove to small to hang my suit for the funeral attending. Excessive road noise. I booked specifically so I would be located close to funeral night before to get a good nights sleep after driving 6+ hrs to get here and to prevent me having to leave Hereford home at 5am to ensure getting to funeral on time. If I had even suspected of the road noise I would not have booked. Should be identified in add. In addition the shower in my room is not as per advertised as it is a tiny corner quadrant shower measuring 60cm on two sides and curved door at front but with large shower control unit impossible to shower properly. Very poor. Finally and most disturbing after a night of poor sleep the security alarm sounded at 5am and as no staff on site I found myself checking the building for other guests not knowing for certain if the alarm was fire or security. The emergency contact numbers provided on a card in the room (4 number) all went to voicemail and no one has responded even 2 hrs later. After maybe 25-30mins of alarm sounding a lady from nearby house attended, switched alarm off apologised and left again.

Everything again

Nothing

Busy pub good food

Room was very small