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7.4 / 10 Guest Rating

Fênix Hotel Bom Retiro

Rua Prates 324, Sao Paulo, br

Fênix Hotel Bom Retiro - main view

About the Property

Modern Accommodations
Fênix Hotel Bom Retiro, located in the heart of Sao Paulo, offers contemporary air-conditioned rooms with free WiFi, perfect for both leisure and business travelers. Each room is equipped with a desk, flat-screen TV, and a private bathroom for your comfort.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk and non-smoking property during your stay at this 3-star hotel. Bed linen, towels, and a wardrobe are included in all units, ensuring a hassle-free experience for guests.

Prime Location
Situated just 700 meters from Pinacoteca do Estado de São Paulo, with Teatro Porto Seguro 1.3 km away, Fênix Hotel Bom Retiro provides easy access to popular attractions. Book now to experience the best of Sao Paulo during your stay.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Non-smoking throughout
Daily housekeeping
Grocery deliveries

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests that books 4 or more rooms will have the nonrefundable policy applied. The property will use the card provided to guarantee the reservation to charge the total price of the reservation in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Single Room - Photo 1
Single Room - Photo 2
Single Room - Photo 3
Single Room - Photo 4
Single Room - Photo 5
Single Room - Photo 6
Single Room - Photo 7
Single Room - Photo 8
1/8

Single Room

The single room provides air conditioning and a mini-bar, as well as a private bathroom featuring a shower. The unit offers 1 bed.

20 sqm
Sleeps 1
1 Twin bed (90-130 cm wide)
Amenities
MinibarShowerTVAir conditioningDeskToilet

Standard Single Bed

Non-refundable
Breakfast Included
20% OFF$48.65

$38.92

Includes taxes & fees
Triple Room - Disability Access - Photo 1
Triple Room - Disability Access - Photo 2
Triple Room - Disability Access - Photo 3
Triple Room - Disability Access - Photo 4
Triple Room - Disability Access - Photo 5
Triple Room - Disability Access - Photo 6
Triple Room - Disability Access - Photo 7
Triple Room - Disability Access - Photo 8
Triple Room - Disability Access - Photo 9
Triple Room - Disability Access - Photo 10
1/10

Triple Room - Disability Access

The triple room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower. Rooms on the upper floors are reachable by elevator. The unit offers 2 beds.

25 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerTVAir conditioningDeskToilet

Standard triple - disabled

Non-refundable
Breakfast Included
20% OFF$71.15

$56.92

Includes taxes & fees
Standard Triple Room - Photo 1
Standard Triple Room - Photo 2
Standard Triple Room - Photo 3
Standard Triple Room - Photo 4
Standard Triple Room - Photo 5
Standard Triple Room - Photo 6
Standard Triple Room - Photo 7
1/7

Standard Triple Room

The triple room offers air conditioning and a mini-bar, as well as a private bathroom featuring a shower. The unit offers 2 beds.

25 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerTVAir conditioningDeskToilet

Standard Triple Double

Non-refundable
Breakfast Included
20% OFF$71.15

$56.92

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 Twin BedOverlooking the cityInternet - Free WiFi Entertainment - LCD television Food & Drink - Minibar (fees may apply)Sleep - Bed sheets Bathroom - Private bathroom, shower, towels, and soapPractical - Desk, wardrobe or closet, and mobile key entryComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 1
1 Twin bed (90-99 cm wide)
Amenities
MinibarShowerAir conditioningDeskPrivate bathroomWardrobe or closet

Standard Room

Non-refundable
Breakfast Included
20% OFF$59.81

$47.85

Includes taxes & fees

Guest Reviews

7.4
Very Good3138 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the attentive staff.

Categories

Cleanliness5.6
Service8.5
Location9.1
Room Quality6.5
Amenities7.0
Value for Money8.0
Food and Beverage6.6
Overall Experience7.9

Select topics to read reviews

G
Gabriela FerreirabrBR
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Very Good"

7.0

Localização

Não possui estacionamento nem convênio com algum.

Helpful?
S
Stefanie MilagrospePE
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Pésima higiene"

1.0

El desayuno

La limpieza, los colchones debajo de la sábana que intenta tapar lo sucio, estaba con manchas amarillas y olía mal la habitación. Las fundas de la almohada estaba igual cochinas, sucias. El de recepción solo nos dijo que todos los cuartos tenían el mismo colchón y que no podía hacer más HACIENDO QUE NOSOTRAS MISMAS DOS MUJERES VOLTEEMOS EL COLCHÓN. Pésimo servicio, no lo vale con el precio que cobran para cualquiera que esté pensando hospedarse ahí.

Helpful?
P
PyetrabrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0
Helpful?
S
SabrinabrBR
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Mediana"

6.0

A localização é boa, bem perto da estação da luz. O café da manhã é gostoso e a cama bem confortável.

Não achei a limpeza do quarto tão boa, os lençóis tinham algumas sujeiras e o banheiro também. Fiquei com um pouco de alergia.

Helpful?
L
Layla RibeirobrBR
Verified booking
extended_group
Standard Room
Stayed in May 18, 2026

"Muito bom! Custo beneficio incrível!"

10.0

próximo de tudo, muito bem localizado, a equipe muito educada e proativa, foram todos uns amores e o café da manhã é incrível!

as toalhas de banho, acho que está na hora de trocar hein çç

Helpful?
C
ClemilsonbrBR
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0
Helpful?
J
Jose Uilton Araujo De AlmeidabrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Good"

4.0
Helpful?
P
PedroptPT
Verified booking
extended_group
Standard Room
Stayed in May 15, 2026

"Good"

5.0

O pequeno almoço era razoável e o quarto também.

Creio que a casa de banho no geral precisa de estar mais completa. O Wi-fi nao funcionava no nosso quarto.

Helpful?
R
RooselianebrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Very Good"

7.0

Proximidade da rua José Paulino

Estrutura física muito antiga

Helpful?
W
WelesonbrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Muito bom pelo preço."

9.0

Os quartos São confortáveis, os funcionários são muito simpáticos e atenciosos, a moça da recepção foi bem receptiva.

Não tinha toalhas! Mas eles pegaram quando solicitei. Acho que só o elevador me deixou um pouco nervoso, fazia muito barulho.

Helpful?