Sau Bali Beach House Canggu

Location was convenient and beautiful view of the beach.

Drain in the shower very slow, would have to stop the shower and wait so you didn’t flood the bathroom. And toilet very hard to flush.

Good spot for 1 night.

Fantastic location and views and the sound of the ocean at night was spectacular. Loved the patio seats and breakfast bar outside room

the rooms are not very private as people can see in when they walk past and the loud talking can be heard from neighbouring rooms so maybe some signs asking guests to be mindful of this would be helpful

Nothing, not worth 3 stars. It's more like a 1 star hostel.

We are frequent travelers, but this hotel was by far the worst experience we’ve ever had. The air conditioning didn’t work from the start. The receptionist tried to repare it right after we arrived but the issue wasn’t resolved. That night, we had to reset it ourselves six times, and it still didn’t work. The next day we raised the issue again, and they offered us an alternative room. However, the air conditioning in that room didn’t work either. After we filed an official complaint with Booking, the hotel admitted that they knew the air conditioning was broken but still refused to refund us. They lied about the offered solution: another room with a non-functioning airco. On top of this the bathroom was moldy, soap dispensers were broken, door handles rusted, and we even received a dirty towel. The "sea view" turned out to be a view of a big wall and parking lot. Communication was appalling, no apologies, no refund, and the management focuses on arguing against negative reviews instead of addressing the issues. Booking should seriously reconsider working with this hotel.