Hotel Yountville

The location is the best part about this hotel. The breakfast of 2 eggs and a Model Bakery English muffin was very good, and a true value. The water was hot. There were plenty of towels.

The room, while large, was very dark. However, at night there was so much light leakage from the parking area and the back of the building that it was difficult to sleep. The bed and pillows in particular were very uncomfortable, adding to our lack of sleep. The settee and chair were also uncomfortable. My husband waited over 20 minutes on the bar patio for service, and gave up & left. Some of the restaurant staff were not very friendly at all. The hotel bills itself as a high-end property, but it missed the mark at almost every point. We will not return.

Nice hotel. Well located.

Great staff. We enjoyed our 3 day stay.

Well located

Pillows !!

The hotel is currently renovating however very respectful of course sleeping hours and the property is so beautiful

Beautiful room. Great service. The pumps for the conditioner, shampoo and body wash don’t pump easily and the bottles were hard to read. The spa uses the room’s bath. I would rather bathe in a larger pool of hot mineral water. I could have set up my own bath.

The prices would suggest a five star property, but in reality, this is average at best. The lack of service is really glaring. There was no one to greet us upon arrival (no bellman outside or at the door), we loaded up our own luggage cart. Someone did show up eventually and help us get to our rooms. We had 5 rooms, one was not ready until almost 5pm. My room had not one accessible outlet - no plugs on the nightstands or anywhere near the bed for charging phones. Fridge did not cool anything. Other rooms we saw had plantation shutters on their patio doors, we had thin fabric shades that looked like they were from the dollar store that did not block anything. If you are assigned room 603, immediately say no and ask for a different room. Our front door looked out onto the dumpsters, construction, and what appeared to be an employee parking lot, judging from the staff sitting in their cars outside of our room. Our patio doors opened up onto the fireplace area off the lobby, so there was a constant stream of traffic and noise. We could not open our doors at all. We did ask to change rooms, but were told that would not be possible until two nights into our stay and then not until the evening. Two of the rooms in our group had been renovated and were much nicer. The front desk needs some help - literally. The many times my husband attempted to call were met with frustration. The woman (who I won’t name) repeatedly called me the wrong name and seemed annoyed that I corrected her. The outdoor fireplace area was not cleaned up until later each day from the night before, so it was constantly littered with glassware. The spa lost my reservation, despite the fact that I made it 2 months prior. Maritsa at the spa was incredibly helpful and apologetic. She was the BEST employee I encountered at this entire hotel. Thank you again Maritsa for fixing the mistake of your coworker (who I won’t name). Chris the bartender was excellent. Housekeeping also did a great job as our room was always sparkling. Don’t waste your money here. Stay across the street at the Hotel Villagio where they have their act together.

Best hotel in yountville

Hotel Yountville was a lovely place to stay for our quick weekend away. We walked to Ad Hoc restaurant which is extremely close. We had a terrific meal. We liked the in room gas fireplace and double shower. The only thing missing were towel racks in convenient spots near the sink to hang the very soft towels on.

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