Hampton Inn & Suites Tampa East Casino Area

Nothing

Got a room here because it was my nephew’s birthday that was just turning 4 years old and he loves hotels and plus it’s literally around the corner from my home. It was my nephew, 6 year old niece and I. I got there first and my sister was dropping my niece and nephew off. When I got to the hotel floor, it smelled liked wet dog and dog piss but I didn’t mind it because I knew the hotel wasn’t the best and they accepted animals. Room had a funny smell to it but again, I knew what I was paying for. I left to go to the Popeyes and came back through the side door by the Bob Evans and the stairwell by the side door smelled like marijuana. When I got back, to my door, I heard a large dog barking in the room across the hall from mines. Like literally across the hall. So to make a long story short. The next day we left. But I seen a charge for an extra $100 on my account when I inquired about it, I was originally told by Christopher who stated he had to reach out for the reason. Later that day he called me back and said “they said because the room smelled like weed!” Like I had 2 small kids with me and I don’t even drink or smoke so that’s not valid so I reached out to the GM and still to this day I have not received a call or anything from anyone and it’s been almost 1 month. Later the story changed saying “the room smelled of urine and the mattress was ruined.. How can 2 small kids ruin a mattress overnight by pissing the bed? Doesn’t the bed suppose to have mattress covers anyways? Plus the whole damn hallway smelled like urine from them damn animals. This updated motel 6 will try to finesse you! Be cautious, spend your money elsewhere because hell you’ll pay for it in the end! 0 out of 10 don’t recommend and it’s been over 1 month and nobody has yet to contact me!

Restaurant near to go eat and casino close by 2 exits up

This hotel was amazing clean and fresh smelling customer service was excellent very accommodating his name was Christopher very pleasant and polite will recommend to others and will book here again! Thank you staff and management!

Clean and comfortable

Air condition work great. Room was clean. Check in was good. Breakfast was ok.

Clean rooms

Wow! It’s horrible to see that my treatment by the front desk clerk was right in line with the personality she exhibits on an everyday basis. Her rudeness and blatant ignorance was matched by the manager/owner. I actually booked this hotel by mistake as I’d had an issue with them years ago and vied to never return. I’m a Hilton Honor Diamond member who stays at Hilton brands across the country and this is the FIRST time I’ve had to complain. Don’t just complain to the FD manager here it will do no good. At least talk to GM. I have a source at corporate whom as soon as I mentioned the hotel add., asked if it was regarding the FD clerk. They have numerous complaints regarding her and the franchisee. They’re well aware this location is subpar at best. Sad.

Stayed here with my son to be close to MIDFLORIDA for a show. Check in was a breeze especially doing it on the app. The front desk gentleman was super nice. The room was spacious and super comfortable. Breakfast was great and loved the choices. Didn’t get to use the pool but it looked so fun

Nice, clean and with free hot breakfast from 6-10am.

Having stayed at this location 2 times prior, I figured it would be just as good. I was wrong on that front. The room cleanliness wasn’t great. And the breakfast was extremely meager, the room where the food was was extremely messy and dirty where all of the waffle batter an other items were. There was no bagels or muffins etc like there had been on prior visits. It just felt thrown together. The hot food was limited to inedible sausages, cold frozen omelets and tasteless potatoes. Very disappointed that this hotel is already going down hill likely due to laziness of the staff.