Boutique San Agustín Monasterio de la Recoleta

Very disappointed after reading many great reviews. The front desk staff was very unhelpful, first pretending that we did not have reservation for 2 rooms and only giving us after we showed the confirmation. The front doors of both rooms left a half centimeter crack which enabled bugs and small spiders to enter the room at will (but apparently none exited). Rooms are small. Grounds are nicely landscaped. Not much to do in walking distance. Breakfast was ok and upto the local standards.

This 100+ year-old restored/renovated/modernized hotel provides a pristine setting for a wonderful, enjoyable experience. It is quiet quiet quiet!! The lovely garden sitting areas, the inner courtyard, and the ambiance provide unforgetable memories. We wouldn't stay anywhere else if we repeated this journey 10 more times! The rooms are rustically comfortable, but the bathrooms are strikingly modern - from the stone-wall enclosed shower (how refreshing was the shower with strong pressure/flow to provide a massage-like experience. The monestary's chapel provided for even quieter moments. Can you say "peaceful calm?" The downside? The hotel staff need to be re-trained; their attitude is lackadaisical at best and their interaction with guests is best characterized as "detached." Nobody seemed to take ownership for screw-ups. Taxi arrangements - made twice, and in both English and Spanish - fell through the cracks. We three waited for naught, in the rain at the train station, for the pre-arranged taxi that never came. No apology, no excuses, nothing! (other than "I'll pass this one to the responsible (irresponsible?) person. Stay here for the charm and memories, but do NOT relay upon hotel staff....do everything yourself and you'll come away with a great hotel experience.

Close to town. Very quiet. Very comfortable.

This was a cool place, but hard to communicate with most staff who don't speak English. The waitress in the restaurant was bad. We waited over 10 minutes for her to even come to our table, and then she didn't bring us what we wanted. But she didn't speak English, so we assumed a language barrier as part of the issue, even though we made a simple request (three times) of more bread without getting it. The rooms were chilly, although there was a heater upstairs. It would be nice to have the TV by the bed so people can relax while watching instead of sitting on a stool downstairs. The monastery atmosphere was unique and cool, so if you know Spanish, I wouldn't hesitate to stay here on your way to Machu Picchu. The front desk staff is nice and helpful, even if they lack English. The hotel is kinda out of the way, but not too hard to get to.

Dino was awesome and was typical of all of the Peruvian people we encountered. Extremely friendly and happy. Thank you for an amazing stay.-Rick

The Monestario dela Recoleta was a convenient base to get to the Pisac market, Ollanta, and Moray. The grounds are beautiful with a chapel, fountain, flowers, wrought iron, and great views. A++. We requested a taxi for the day, specifying a safe and slow driver. The roads are often winding and treacherous, and sometimes one lane. Not a place you want a bad driver. My only complaint was that the beds were a little hard, but I am finding this common in Peru. The bathroom was nice with rustic stonework.

I stayed here for two nights during my visit to the Sacred Valley. The grounds are lovely inside the gates and it is very quiet and serene. The staff are super friendly and went out of their way to make me happy. Their English was not so good, but it was much better than my Spanish. The restaurant food was decent. Overall, I would recommend staying here to anyone. I wasn´t in my room much, because there is so much to see and do in the area. It was, however, comfortable, clean and lovely.

Great service location is a little remote, however provides a good vantage point to explore the sacred valley (we stayed three days).

I loved my stay at this hotel. The staff is freindly and observant of your needs. I was treated witht hte upmost respect, and they attended to my needs as soon as they came.I came to peru to see the sights but also to go to my childhood bst friends wedding. It was a spiritual journey that took me to amazing heights and will last with me for the rest of my life. There are more inexpensive hotels in the area, but few will give you as much as this hotel.

I loved my stay at the Recoleta. It was an easy walk to Urubamba city (about 15 - 20 minutes). For 35 to 75 cents you could take a street taxi for about a 4 minute ride. The rooms had character, were clean and all opened either into a cloister or a beautifully landscaped patio. The stonework in the bathrooms was elegant and inviting. There was a convenient bar/lounge area to relax and have a beverage after full days of touring and site seeing. The food was EXCELLENT as was their wine selection. I enjoyed my stay there very much and would return and recommend it to my friends.