SpringHill Suites by Marriott Annapolis

Good location and well priced

The shower had zero water pressure…it was the lowest amount of water pressure I’ve ever encountered in a hotel.

I requested in the comment section on here: please keep us a little away from noise, that we have an 8 month old baby. As well as at the front desk when we checked in. They put a group of young girls directly across the hall from us who threw a hotel party til 2:00am with some girl dropping & passing out at our door from being so drunk. They were screaming on speaker phone at 12am in the hallway (multiple people) & when the fire alarms went off at 10:45am the next morning with no communication from staff what it was or that it was ok to go back in your room another family with a baby across the hall from us directly next door to the partiers came out. I called the front desk of our hotel that night, she transferred me to another sonesta without a room 149 only for me to call back the first number & them to say they’d give the room a call. Nothing changed. No one cared that there were two babies in 2 different rooms sleeping next to these partiers. The staff was completely rude. Our curtains looked like they had caught on fire before & never replaced as well. The dishwasher hadn’t been cleaned, there was soap all down the front of it. The bathtub looked like a hepatitis outbreak. I will not be staying here again & will be posting on social media how disgusting the place & staff is who works there. We ended up leaving for home early from being overwhelmed from the night before with the partiers then the alarms going off & not seeing friends/family which is the whole reason we came down. The pictures on your website are very deceiving.

The room was clean and the beds were very comfortable.

The room’s door was not working properly. There was a strong stench by the breakfast area. The lobby smelled like we were close to the dumpsters.

When we checked in,the front desk person was not too helpful.He seemed to be put out bc we are biracial couple .He was quick to get me sign up for rewards program to avoid parking fees .

The check in with front desk agent who when he realized biracial couple seemed to have an attitude . Quick to push rewards to save on parking .

Staff was very helpful

Parking. Parking is a problem especially paying. We paid when checking i to the hotel, but continued to get tickets. We turned them into the front desk that stated they would be taken care of. We had parking charge on out final bill.

I tried to cancel my stay but no one emailed me back

I didn’t like paying $9 per day for parking