H10 Tindaya

Got there at 1pm, told to go eat as the room was not ready and will phone me once ready. Got told room is ready at 315pm. Asked if it is a quiet and nice room, reception staff said yes its very nice! No porter so got directions to my room. Opened door and all you smell was mould! I asked to see the upgrade, which was exactly the same as the other room so i declined. The room has no kettle or iron, there was a mini fridge with no drinks or even water, was a safe however all these you need to request and pay an additional cost. Food / restaurant - was ok, very repetitive and bland. Not much choice, and be careful with the meat you choose as most of the meat i chose was pink inside or raw. Strange that they serve chicken nuggets for breakfast!!!! Pool bar served food also, limited choice. There is a Route 66 american restaurant, which I believed that you can use once per stay, this was not the case. Asked receptionist and she stated I had to pay eventhough I was all inclusive! I said im sure its included for me, she told me its not and to prove to her on my booking, how rude! Drinks - drinks are not bad, some known label brands included, however only one person serving behind each bar, and can cause long queues. Gym/Spa - Gym not bad, has a few things to use and adequate. To use the indoor pool, sauna is a 10 EURO charge per visit. Pool - need to pay deposit for pool towels, however 4 pools to chose from. location - Nothing around, hire a car and you will be fine.

We booked this last minute amazing hotel and staff and the hotel was very clean so was our room.... The food was amazing at the main restaurant.... And coffee bar was lovely too... Just disappointed with the restaurant which is called route 66 luckily we had a free voucher for it... But I would never eat there again... It looked like everything was from frozen and cooked in the microwave... Nothing was fresh and nothing was American about the food... The management needs to really think over about route 66 and server fresh food....and not just serve food for the sake of it Vish

Our main problem was the room bathroom layout was cramped as was the balcony stayed in room 490 there was no sunlight in this room all though the day making the room very dark .not something you want on your holiday .asked if we could upgrade our room & was shown a suite which was better but would have to pay another 90 euros but we refused this as it looked onto building work. again not a nice way to spend a holiday so we were told the only option was to keep room 490 for the 3 days we were staying .have moved on to the Barceló royal level which is amazing .

Due to location, it was very windy and difficult to find shelter around the pool area.

The hotel itself is adequate if you just want to lie by the pool. Everything extra you have to pay for such as the sun loungers on the beach, using the pool towels, using the in room safe and eating anywhere other than the below par buffet restaurant. The rooms are clean and spacious. The hotel is like a shopping centre and is a 3* at best. There is nothing in the surrounding area just other all inclusive hotels.

Great hotel! Excellent all inclusive option. You get branded drinks, plenty of choice and great food, mikes coffee although wish they open longer. Beautiful pool area, plenty of sun bed, lovely views & stunning beach! Very clean throughout. Didn’t like the spa pool area which is really part of the gym and the room safe trigger additional cost. Some old and broken tools at crazy golf, archery and games room. Overall, very good!

All in all a good hotel and the food is excellent. The restaurant staff need training on customer service it is a big let down for the hotel

Nice hotel, close to beach. Would stay again. Not much to do in the nearby centre. Good for a get away. Guest need to respect others by not putting their hands in the food.

We booked in at H10 Tindaya but on arrival we were told that they did not have a room. They said we were to go to their sister hotel the H10 Playa Esmeralda and offered to pay for a taxi. Our reviews are therefore for that hotel which was fabulous in every respect and we would definitely go there again.

Food, position, grounds, staff ecxellent. So good we extended our stay by 3 nights. Loved it and still here👍