Hotel Panorama

We had an accident right before arriving in Lourdes and the hotel were very understanding about our late arrival. They accommodated our request for two interconnecting rooms and were extremely helpful over the period of our stay. The hotel is very close to the Grotto and this made it easier to travel around the village. Staff are very helpful.

Rooms are quite small (difficult to move around with 2 luggages in a room). Bathrooms are claustrophobic and are not very well planned. The bath is high to get into, very slippery and the hot/cold water system is a nightmare. Whilst taking showers, the water goes from freezing cold to scorching hot in matter of seconds (on its own). There is also a lot of noise coming from the ceiling (possibly the water heater)when one switches on the shower. The pillows are very uncomfortable. The rooms were very noisy since service trucks cleaning the streets below start at around 5/6am. We were on the 2nd floor but it was as if they were right outside our window.

Accueil très professionnel et très réactif aux demandes des clients Je vous conseille vivement

La posizione dell'hotel è super comoda, rispetto al santuario. Il personale è sempre stato molto gentile e disponibile e tutti i servizi a nostra disposizione erano di buona qualità.

I bagni, divisi per lavandino e doccia e in un altro gabinetto e bidet. Forse è usanza culturale dividerli.

La vista panorámica desde un pequeño balcón que da hacia las pri cipales atraccionea de Lourdes, incluyendo a la basílica.

Staff were very polite

Super accueil !! Merci Samantha pour votre professionnalisme

Tout etait parfait

La situation géographique,